Discussions related to exporting backups to tape and backing up directly to tape.
Post Reply
fsseremba
Influencer
Posts: 24
Liked: 4 times
Joined: Oct 20, 2015 5:46 pm
Full Name: Francis Sseremba
Contact:

ContinueBackupSrvFileToTape failed

Post by fsseremba »

Please advise what is the cause of this error as it keeps on reoccurring;

Code: Select all

1/4/2016 5:27:41 AM :: ContinueBackupSrvFileToTape failed
The specified network name is no longer available.
Failed to read data from the file [\\158.XXX.X.XX\SG-PRD-CIFS-004\SG-PRD-CIFS-LUN-008\SG-PRD-CIFS-LUN-0082016-01-01T025649.vbk].
Read operation has failed. File: [\\158.XXX.X.XX\SG-PRD-CIFS-004\SG-PRD-CIFS-LUN-008\SG-PRD-CIFS-LUN-0082016-01-01T025649.vbk]. Size of data: [1048576].
Unable to read file block. File: [\\158.XXX.X.XX\SG-PRD-CIFS-004\SG-PRD-CIFS-LUN-008\SG-PRD-CIFS-LUN-0082016-01-01T025649.vbk]. Offset: [
Dima P.
Product Manager
Posts: 14396
Liked: 1568 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:

Re: ContinueBackupSrvFileToTape failed

Post by Dima P. »

Hello Francis,

Kindly, open a support case and post a case ID to this thread - otherwise this post is going to be deleted. Thanks.
fsseremba
Influencer
Posts: 24
Liked: 4 times
Joined: Oct 20, 2015 5:46 pm
Full Name: Francis Sseremba
Contact:

Re: ContinueBackupSrvFileToTape failed

Post by fsseremba » 1 person likes this post

Hello Dima,

Here is the case ID

Case # 01256527
Dima P.
Product Manager
Posts: 14396
Liked: 1568 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:

Re: ContinueBackupSrvFileToTape failed

Post by Dima P. » 1 person likes this post

Thanks Francis. Let’s await for the investigation results.
veremin
Product Manager
Posts: 20270
Liked: 2252 times
Joined: Oct 26, 2012 3:28 pm
Full Name: Vladimir Eremin
Contact:

Re: ContinueBackupSrvFileToTape failed

Post by veremin »

Are you positive that there were no network issues, such as drops or similar, at that time? Based on the provided logs' portion, network problems seem to have been the root cause. Thanks.
fsseremba
Influencer
Posts: 24
Liked: 4 times
Joined: Oct 20, 2015 5:46 pm
Full Name: Francis Sseremba
Contact:

Re: ContinueBackupSrvFileToTape failed

Post by fsseremba »

Problem resolved after upgrading to Veeam v9.
Post Reply

Who is online

Users browsing this forum: No registered users and 26 guests