Veeam B&R v9. Tape not ejected at the end of the job.

[smarechal]

Hello,

My backup is 20% lighter than V8! Thanks!

But the tape was not ejected at the end of the job May be the second bug?

[Shestakov]

Hello, smarechal

Could you specify if it is a backup(not file) to tape job and if it was newly created in v9 or upgraded from v8?

Thanks!

[nielsengelen]

But the tape was not ejected at the end of the job May be the second bug?

Who knows . Please open a support case for log inspection.

[smarechal]

Could you specify if it is a backup(not file) to tape job and if it was newly created in v9 or upgraded from v8?

It's an upgrade from V8 and it's a file backup (i've got std edition).

[veremin]

If the issues started happening after upgrade, it's certainly worth contacting support team for further investigation.

Also, kindly, create a separate topics for the issues you've come across in order not to overfill existing discussion.

Thanks.

[smarechal]

Here is my case ID: 01419754

[veremin]

Let's wait and see what support engineer says about this issue after logs investigation. Thanks.

[Dima P.]

smarechal,

Can you please elaborate are we talking about file to tape/backup to tape or backup to tape GFS job? Thanks

[smarechal]

File to tape

[Dima P.]

Thanks for clarification. Yes, it seems to be a bug then and we are going to fix this as soon as possible.

[ta_jb]

Same for me.
File to tape, existing job, after update V8 -> V9

[smarechal]

The problem appairs also with a new job
I've just tested it.

Thanks for your reactivity, it's really great.

So i won an upgrade from std to enterprise for having discovered this bug?

[Dima P.]

Thank you guys! It helps a lot.

P.S. I’d love to give away a free Porsche Panamera for every found bug. I believe for this very reason I am not doing sales

[clins]

Seems that we have exactly the same behaviour. It happens since the v9 upgrade

[ekisner]

We are also having this issue. Occurs with tape inventory, as well as the new GFS job we set up. Have not tested an old job because my old jobs are deleted. Started after upgrade to v9

[kkuszek]

I saw this behavior the other day, have not run multiple jobs to replicate and isolate yet. Tossed it off as a fluke. I think it was a manually triggered job.

[cvrinfo]

Seems that we have exactly the same bug.
It happens since the v9 upgrade.
Job File to Tape.

[Lulworth]

Just to report that I am also having this issue with both inventory and file to tape backup jobs.

[muene]

Also got the same issue. Tape doesn't eject after finished job.

[tmacintyre]

I have the same problem since upgrading to v9 last week. Tape doesn't eject at the end of the job

[DmitryMorozov]

I have exactly the same bug.
It happens since the v9 upgrade.

[Shestakov]

Thanks everybody for you feedback!
R&D team has already started to prepare a hot-fix for the issue. It is to be available next week.

[kkuszek]

Hello,
As I am still experiencing this issue i was curious to see if the plans of release have a new timeline? Last week has come and gone and I have been checking for updates every day.

[Dima P.]

Kurt,

Have you checked with the support team - they should get a hot fix if I am not missing something.

[kkuszek]

Hi Dima,
I did open a case that seemed to have fizzled out and I did not get the hot fix. I really stopped pursuit in this case and being as insistent as I would normally have been because I was under the impression that there was an incoming patch for last week.

[veremin]

I'm wondering what your support ticket number is, so that we can follow the case and see whether anything can be done in this regard. Thanks.

[andrie]

I created a support case a few days ago and the answer to this problem was that it will be solved with the next patch only. It looks like there will be no hot fix for this.

[Didi7]

I can confirm that the 'Eject media on job completion' doesn't work in a 'File to Tape Backup' Job and this is a completely new installation of VBR 9.x here.

Waiting for the first VBR 9.x patch now!

Regards,
Didi7

[Skebins]

Just for the sake of it, I've got the issue as well!

[veremin]

The corresponding Update 1 is not that far from being released. So, stay tuned, guys.

As the result, we are now planning to release Update 1 around the end of this month only.