Guest File Restore Error

[ignesingram]

A customer is running V9 B & R U1.

I am trying to perform a restore using the Guest Files (Windows) option.
I am able to browse the server and select the file for restore.

I select the file, click Overwrite then an error appears.

Invalid URl: The hostname could not be parsed.

This happens to all files on all VMs.
It is running on vSphere 5.1.

I am able to copy it out using that option.

I have opened Case 01764227.

Any suggestions in the meantime?

Thanks.

[PTide]

Hi,

Do you have any special characters (exclamation mark for examlpe) somewhere in the username/hostname?

Thank you.

[ignesingram]

Where do I check the user name being used for the restore?

Cheers.

[PTide]

The account that you used to start the Veeam Backup & Replication console.

[ignesingram]

That account contains there characters '~' '@' '%' '^'
Hostname is standard letters and numbers.

[PTide]

That's a bug, please keep working with support team.

[ignesingram]

I have used the same password in a lab environment but writing to vSphere 6 with no issues.

I will await a response from support.

Thanks.

[dood]

Hi',

Same error here, did you get an answer ?

[veremin]

There were several issues the OP run into. Different actions were taken by support engineer including db modification and adding VB&R server as a managed server (localhost) and choosing it as a mount server afterwards.

Those steps are not necessarily applicable to your scenario. Thus, you'd better open your own case.

Thanks.