Management reporting and documentation
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jmb123
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Full Name: Jeremy
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Reporting on duration of alarm

Post by jmb123 »

I'm trying to get a metric set up on how long it takes our IT team to resolve alarms that are critical to our business. What I'm looking for is a way to pull from Veeam ONE how much time it took to resolve each alarm that happens. If I look at the alarms in Veeam ONE i can see time stamps for when the alarm was tripped and when it was resolved, I'm needing a report that shows that plus the time elapsed. Anyone know how to do that?
Shestakov
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Full Name: Nikita Shestakov
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Re: Reporting on duration of alarm

Post by Shestakov »

Hi Jeremy,
There is Backup Alarms Overview, it shows when and how many times the alarms were triggered, but it recently it doesn`t include alarm resolution time.
From the other hand in the Alarms tab of the Monitor you can see which alarms were triggered and when they were triggered and resolved.
Thanks!
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