Host-based backup of VMware vSphere VMs.
Post Reply
widmerkarl
Expert
Posts: 122
Liked: 29 times
Joined: Jan 06, 2015 10:03 am
Full Name: Karl Widmer
Location: Switzerland
Contact:

Cannot remove proxy

Post by widmerkarl »

Hello together

Perhaps i'm blind or dumb. But at a customer i cannot remove an existing proxy. A message tells me that this proxy is used in a certain replication job.

About the infrastructure:
- 4 ESXi hosts (ESXi 5.5 U3b)
- shared NetApp storage
- Veeam Backup & Replication 9 Update 1
- physical Veeam backup server (Server 2012 R2)
- two virtual Veeam proxies (Server 2008 R2)

First i disabled the proxy which i wanted to remove. Then i tried to remove it. It did not work. I also restarted the virtual machine, and then restarted all Veeam services, but nothing worked. Still unable to remove the proxy.

I checked all the existing jobs (backup job, backup copy, replication). The proxy which i want to remove is NOT used in any of these jobs. The proxy is listed as available proxy, but it's actually not marked with the checkbox for using this proxy in the job.

What makes me curious is the fact that, even if the proxy is disabled, it is visible in the list of proxies within a job, and i can mark it to use within this job...

What can i do to remove this proxy?
Best regards,
Karl

-----------------------
vExpert 2017-2024
VMware VCP-DCV 2023 / VCA6-DCV / VCA5-DCV / VCA5-Cloud
Former Veeam Vanguard / VMCE v9 / VMTSP v9 / VMSP v9
Personal blog: https://www.driftar.ch
Twitter: @widmerkarl
foggy
Veeam Software
Posts: 21069
Liked: 2115 times
Joined: Jul 11, 2011 10:22 am
Full Name: Alexander Fogelson
Contact:

Re: Cannot remove proxy

Post by foggy »

Karl, please contact support for assistance. This could be a DB issue.
widmerkarl
Expert
Posts: 122
Liked: 29 times
Joined: Jan 06, 2015 10:03 am
Full Name: Karl Widmer
Location: Switzerland
Contact:

Re: Cannot remove proxy

Post by widmerkarl »

Hi Alex,

Thanks. I will do so.
Best regards,
Karl

-----------------------
vExpert 2017-2024
VMware VCP-DCV 2023 / VCA6-DCV / VCA5-DCV / VCA5-Cloud
Former Veeam Vanguard / VMCE v9 / VMTSP v9 / VMSP v9
Personal blog: https://www.driftar.ch
Twitter: @widmerkarl
veremin
Product Manager
Posts: 20270
Liked: 2252 times
Joined: Oct 26, 2012 3:28 pm
Full Name: Vladimir Eremin
Contact:

Re: Cannot remove proxy

Post by veremin »

What happens if you try to remove via PS?

Code: Select all

Asnp VeeamPSSnapin
Get-VBRViProxy -Name "Name of your proxy" | Remove-VBRViProxy -Confirm:$false
Thanks.
PTide
Product Manager
Posts: 6408
Liked: 724 times
Joined: May 19, 2015 1:46 pm
Contact:

Re: Cannot remove proxy

Post by PTide »

This is probably a long shot but have you checked "guest Interaction Proxy" settings as well?
widmerkarl
Expert
Posts: 122
Liked: 29 times
Joined: Jan 06, 2015 10:03 am
Full Name: Karl Widmer
Location: Switzerland
Contact:

Re: Cannot remove proxy

Post by widmerkarl »

Hi,

Yes, i checked this setting also. The proxy is definitively no more in use in any of the jobs...

I'm already preparing the logs for support, will come back with the support case number.
Best regards,
Karl

-----------------------
vExpert 2017-2024
VMware VCP-DCV 2023 / VCA6-DCV / VCA5-DCV / VCA5-Cloud
Former Veeam Vanguard / VMCE v9 / VMTSP v9 / VMSP v9
Personal blog: https://www.driftar.ch
Twitter: @widmerkarl
widmerkarl
Expert
Posts: 122
Liked: 29 times
Joined: Jan 06, 2015 10:03 am
Full Name: Karl Widmer
Location: Switzerland
Contact:

Re: Cannot remove proxy

Post by widmerkarl »

Case #01785907
Best regards,
Karl

-----------------------
vExpert 2017-2024
VMware VCP-DCV 2023 / VCA6-DCV / VCA5-DCV / VCA5-Cloud
Former Veeam Vanguard / VMCE v9 / VMTSP v9 / VMSP v9
Personal blog: https://www.driftar.ch
Twitter: @widmerkarl
sbk
Enthusiast
Posts: 32
Liked: 2 times
Joined: Apr 06, 2017 2:03 pm
Full Name: Shawn Krawczyk
Contact:

Re: Cannot remove proxy

Post by sbk »

Thank you @PTide for leading me to the answer!
I ran into this problem today while trying to decommission a couple of proxy servers.
In my case, the replication jobs in question are being sourced from the backup vs. production so there is no source guest interaction proxy setting. That said, I believe these jobs at one point in their life did source from production vs. backup, so it’s like the setting was still hidden there in the background even though it wasn’t being used.

The resolution for me:
1. Edit the replication job. On the Virtual Machines tab select Sources and change it from “From backup files” to “From production”. *Take note of the selected data store prior to making the change to you can reset it after the fix.
2. Now hit Next until you get to the Data Transfer tab and change the source proxy accordingly (un-selecting the proxy you are trying to remove at the least)
3. After updating the source proxy go back to the Virtual machines tab and change the sources back to From backup files.
4. Next, Next, Next through all the steps (all original job settings should be saved/pre-populated)
5. Finish / save the job
6. You should now be able to remove the proxy.
Post Reply

Who is online

Users browsing this forum: Google [Bot], Semrush [Bot] and 77 guests