Standalone backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)
chasgames
Lurker
Posts: 2 Liked: never
Joined: Jun 08, 2016 11:52 am
Full Name: test
Post
by chasgames » Jun 08, 2016 12:55 pm
this post
Fresh install on a Win8.1 box, I get presented with the error:
Service suddenly stopped working.
I followed the article and no resolution.
Any ideas?
Tried,
Rebooting
Updating windows
Repairing/Reinstalling
Thanks
Case 01821402
Dima P.
Product Manager
Posts: 14833 Liked: 1788 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:
Post
by Dima P. » Jun 08, 2016 3:12 pm
this post
Hi chasgames,
Kindly keep working with the support team on identifying the root cause of this issue. Thanks.
Spectrum784
Lurker
Posts: 2 Liked: never
Joined: Jul 05, 2016 2:23 pm
Full Name: Ter Ubaum
Contact:
Post
by Spectrum784 » Jul 05, 2016 2:43 pm
this post
I have had the same problem. I've used Veeam Backup for over a month with Windows 10 with no problems. Then I got the Services Suddenly Stopped working under all tabs. I uninstalled Veeam and reinstalled it. Same result. I've shut down Norton Security Suite, etc, with the same result. What is the problem?
Dima P.
Product Manager
Posts: 14833 Liked: 1788 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:
Post
by Dima P. » Jul 05, 2016 4:58 pm
this post
Hi Spectrum784,
It should be still possible to open a support case thru the Control Panel > Support and let the team investigate your issue. Thanks.
Spectrum784
Lurker
Posts: 2 Liked: never
Joined: Jul 05, 2016 2:23 pm
Full Name: Ter Ubaum
Contact:
Post
by Spectrum784 » Jul 06, 2016 4:08 pm
this post
I tried to submit a support case but the "submit" button is faded and won't let me.
I tried starting Veeam in Task Manager Services. But that doesn't work either. I have expert friends working on it too. They can't figure it out.
Dima P.
Product Manager
Posts: 14833 Liked: 1788 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:
Post
by Dima P. » Jul 06, 2016 5:07 pm
this post
Kindly, check that you are using the latest VEB version,
which is 1.5 .
chasgames
Lurker
Posts: 2 Liked: never
Joined: Jun 08, 2016 11:52 am
Full Name: test
Post
by chasgames » Jul 27, 2016 1:33 pm
this post
Sorry haven't had chance to reply to the support ticket.
Here's the problem for me:
[27.07.2016 11:45:07] <18> Error The specified channel could not be found. Check channel configuration (System.Diagnostics.Eventing.Reader.EventLogNotFoundException)
[27.07.2016 11:45:07] <18> Error at System.Diagnostics.Eventing.Reader.EventLogException.Throw(Int32 errorCode)
[27.07.2016 11:45:07] <18> Error at System.Diagnostics.Eventing.Reader.NativeWrapper.EvtQuery(EventLogHandle session, String path, String query, Int32 flags)
[27.07.2016 11:45:07] <18> Error at System.Diagnostics.Eventing.Reader.EventLogReader..ctor(EventLogQuery eventQuery, EventBookmark bookmark)
[27.07.2016 11:45:07] <18> Error at Veeam.EndPoint.CExternalConnectionEstablishedEvent.FindLastEventTime()
[27.07.2016 11:45:07] <18> Error at Veeam.EndPoint.CExternalConnectionEstablishedEvent.Init()
[27.07.2016 11:45:07] <18> Error at Veeam.Backup.Service.CExternalOrEvent.Init()
[27.07.2016 11:45:07] <18> Error at Veeam.Backup.Service.CExternalEventsWatcher.Init()
[27.07.2016 11:45:07] <18> Error at Veeam.EndPoint.CEndPointServiceImpl.DoDispatchLoop()
[27.07.2016 11:45:07] <18> Error at Veeam.EndPoint.CEndPointServiceThread.DoRetryLoop()
[27.07.2016 11:45:32] <18> Error Dispatch thread will be restarted: fault detected. Waiting [5 sec].
Any ideas? Can't find anything wrong with the event logs. Event log services are running fine.
Dima P.
Product Manager
Posts: 14833 Liked: 1788 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:
Post
by Dima P. » Jul 27, 2016 1:59 pm
this post
Hi Charles,
Please open another case - you may put the original one as a reference. I noticed that support folks were going to set up remote setting, so that might help.
vnadell
Novice
Posts: 3 Liked: never
Joined: Jan 25, 2017 11:43 am
Full Name: Vadim Nadell
Contact:
Post
by vnadell » Jan 31, 2017 8:36 am
this post
I have the same problem on Windows 7Sp1 machine...
Code: Select all
[31.01.2017 09:35:08] <19> Error Dispatch thread will be restarted: fault detected. Waiting [5 sec].
[31.01.2017 09:35:08] <19> Error The system cannot find the path specified (System.Diagnostics.Eventing.Reader.EventLogNotFoundException)
[31.01.2017 09:35:08] <19> Error at System.Diagnostics.Eventing.Reader.EventLogException.Throw(Int32 errorCode)
[31.01.2017 09:35:08] <19> Error at System.Diagnostics.Eventing.Reader.NativeWrapper.EvtQuery(EventLogHandle session, String path, String query, Int32 flags)
[31.01.2017 09:35:08] <19> Error at System.Diagnostics.Eventing.Reader.EventLogReader..ctor(EventLogQuery eventQuery, EventBookmark bookmark)
[31.01.2017 09:35:08] <19> Error at Veeam.EndPoint.CExternalConnectionEstablishedEvent.FindLastEventTime()
[31.01.2017 09:35:08] <19> Error at Veeam.EndPoint.CExternalConnectionEstablishedEvent.Init()
[31.01.2017 09:35:08] <19> Error at Veeam.Backup.Service.CExternalOrEvent.Init()
[31.01.2017 09:35:08] <19> Error at Veeam.Backup.Service.CExternalEventsWatcher.Init()
[31.01.2017 09:35:08] <19> Error at Veeam.EndPoint.CEndPointServiceImpl.DoDispatchLoop()
[31.01.2017 09:35:08] <19> Error at Veeam.EndPoint.CEndPointServiceThread.DoRetryLoop()
Stucked with support guys, that offer me to get support from Microsoft
Dima P.
Product Manager
Posts: 14833 Liked: 1788 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:
Post
by Dima P. » Jan 31, 2017 10:16 pm
this post
Did you get any details from our support team? Thanks.
Users browsing this forum: Google [Bot] and 3 guests