Host-based backup of VMware vSphere VMs.
Post Reply
mzced
Influencer
Posts: 23
Liked: 1 time
Joined: Sep 22, 2015 9:23 am
Full Name: MZ CED
Location: Bolzano Novarese, Italy
Contact:

VSS asynchronous Code: [0x8007000e]

Post by mzced »

Goodmorning to all.
Is two night that obtain this error only on one virtual machine, see at the bottom.
I had do some search but i not found this error code.
I had see for free space, in C: is more than 20§% and in Z: id more than 70%.
I do vssadmin list writer and all is stable whitout error.
What could i do for eliminate this error?
And my backup is correct and useful for restore in a case of fail?

This VM machine is used only for print server, os is W2k3 at the latest patch.
Veeam is over w2k12 r2 at the latest patch, veeam is 9.0.0.1491., the space for backup container is more than 25%

Error Details
Unable to release guest. Details: Unfreeze error: [Backup job failed. Cannot create a shadow copy of the volumes containing writer's data. VSS asynchronous operation is not completed. Operation: [Shadow copies commit]. Code: [0x8007000e].]
Shestakov
Veteran
Posts: 7328
Liked: 781 times
Joined: May 21, 2014 11:03 am
Full Name: Nikita Shestakov
Location: Prague
Contact:

Re: VSS asynchronous Code: [0x8007000e]

Post by Shestakov »

Please post support case number number as required by the forum`s rules when asking an error-related question. Thanks!
alanbolte
Veteran
Posts: 635
Liked: 174 times
Joined: Jun 18, 2012 8:58 pm
Full Name: Alan Bolte
Contact:

Re: VSS asynchronous Code: [0x8007000e]

Post by alanbolte » 1 person likes this post

While the above requirement is true, I want to address the error code in general; this type of Windows error code is called an HRESULT. If the first half is 8007, then the second half can be found here: https://msdn.microsoft.com/en-us/librar ... s.85).aspx

Technically HRESULTS are more complicated than that, you can get more info here: https://msdn.microsoft.com/en-us/library/cc231198.aspx

Err.exe is also a good tool for looking up HRESULT codes, it was built for Exchange but works pretty well for other purposes: https://www.microsoft.com/en-us/downloa ... spx?id=985

Anyway, your code means ERROR_OUTOFMEMORY
mzced
Influencer
Posts: 23
Liked: 1 time
Joined: Sep 22, 2015 9:23 am
Full Name: MZ CED
Location: Bolzano Novarese, Italy
Contact:

Re: VSS asynchronous Code: [0x8007000e] - Support ID#0187347

Post by mzced »

Thanks for your advice, my support case number is #01873471
mzced
Influencer
Posts: 23
Liked: 1 time
Joined: Sep 22, 2015 9:23 am
Full Name: MZ CED
Location: Bolzano Novarese, Italy
Contact:

Re: VSS asynchronous Code: [0x8007000e]

Post by mzced »

Thanks for give explain of my code, for now i tried to disable antivirus.
mzced
Influencer
Posts: 23
Liked: 1 time
Joined: Sep 22, 2015 9:23 am
Full Name: MZ CED
Location: Bolzano Novarese, Italy
Contact:

Re: VSS asynchronous Code: [0x8007000e]

Post by mzced »

With AV disabled all is ok.
Shestakov
Veteran
Posts: 7328
Liked: 781 times
Joined: May 21, 2014 11:03 am
Full Name: Nikita Shestakov
Location: Prague
Contact:

Re: VSS asynchronous Code: [0x8007000e]

Post by Shestakov »

Great! Thanks for updating.
Post Reply

Who is online

Users browsing this forum: EricinIT, Zek and 73 guests