Veeam Console does not start due to WMI error

[pascalsg77]

Hello,

i used VEB in the past months without problems. Last week I tried to run a new backup on my computer (Windows 7 Ultimate x64) but Veeam did not start.
Not starting means, I could not find the Tray Icon (did not start) and the console was not shown (did also not start).
Trying to set up a call using the VEB console does not work, because the console does not start up. So I hope someone can help me.

I tried the following actions to get VEB running:
- I have checked Windows Eventlog and did not find any error was displayed.
- I tried to do a repair and a new installation of VEB, but that did not fix my problem.
- So i took a look at the Svc.VeeamEndpointBackup.log and found several WMI-Errors from VEB service:

EDIT: logs have been removed by moderator.

Did someone have the same problems and how did you fix it ?
Thank you for any hints and advises in advance!

regards
Pascal Schmitz

[Dima P.]

Hi Pascal,

I'll ask support team to reach you. Can we use the email address specified in your forum’s profile? Thanks.

[pascalsg77]

Hello Dima,

yes, you can contact me by that mail address.
Thank you.

regards
Pascal Schmitz

[Dima P.]

Thank you. Support team should get in touch with you soon.