Monitoring and reporting for Veeam Data Platform
Post Reply
jmb123
Novice
Posts: 5
Liked: never
Joined: Apr 07, 2016 4:12 pm
Full Name: Jeremy
Contact:

Veeam Report Viewer Not working

Post by jmb123 »

Using version 9.0.0.2062. Windows 7 Enterprise 64 bit. Office Professional Plus 2013 32 bit.

I try to open the vmr file and get the following:

4/26/2016 2:46:53 PM Starting generation
4/26/2016 2:46:54 PM Opening template.
4/26/2016 2:46:57 PM Initializing.
4/26/2016 2:46:57 PM Generating Raw Data Analysis Report (Microsoft Excel)
4/26/2016 2:47:22 PM The system cannot find the file specified
4/26/2016 2:47:22 PM Some problem with your Excel application. Unable to leverage the custom raw data report template. Details: Failed in getting modification date by id: '3016'.


Full pastebin of log here: http://pastebin.com/ttaUr0kX
Shestakov
Veteran
Posts: 7328
Liked: 781 times
Joined: May 21, 2014 11:03 am
Full Name: Nikita Shestakov
Location: Prague
Contact:

Re: Veeam Report Viewer Not working

Post by Shestakov »

Hello Jeremy,
That is a known issue which is going to be fixed in the next release.
For now you can contact our support team to get a hot-fix.
Thanks!
jpahls
Lurker
Posts: 2
Liked: never
Joined: Sep 24, 2016 7:30 am
Full Name: Janet Pahls
Contact:

Re: Veeam Report Viewer Not working

Post by jpahls »

Has this issue with Veeam Report Viewer been fixed yet. I am really needing a fix for this.

Thanks
Shestakov
Veteran
Posts: 7328
Liked: 781 times
Joined: May 21, 2014 11:03 am
Full Name: Nikita Shestakov
Location: Prague
Contact:

Re: Veeam Report Viewer Not working

Post by Shestakov »

Janet,
What version are you at?
New major release is going to happen in less than a month.
jpahls
Lurker
Posts: 2
Liked: never
Joined: Sep 24, 2016 7:30 am
Full Name: Janet Pahls
Contact:

Re: Veeam Report Viewer Not working

Post by jpahls »

Version 9.0.0.2062.

My OS is Windows 7Pro SP1, using Office 2013
Vitaliy S.
VP, Product Management
Posts: 27055
Liked: 2710 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: Veeam Report Viewer Not working

Post by Vitaliy S. »

Ok, please contact our support team to obtain the hotfix (as advised above). The upcoming release (v9.5) will have this bug fixed.
1-0-1
Enthusiast
Posts: 58
Liked: 2 times
Joined: Nov 30, 2010 1:38 pm
Full Name: Bernd
Contact:

Re: Veeam Report Viewer Not working

Post by 1-0-1 »

The "File not found." is still an issue in 12.

Code: Select all

3/08/2023 8:26:23 am Starting generation
03/08/2023 8:26:23 am Splitting Infrastructure.
03/08/2023 8:26:23 am Reading Data.
03/08/2023 8:26:24 am Initializing generator. (VMware Network report)
03/08/2023 8:26:27 am Initializing generator. (VMware Storage report)
03/08/2023 8:26:32 am Initializing generator. (VMware Configuration report)
03/08/2023 8:26:38 am Initializing generator. (VMware VMotion report)
03/08/2023 8:26:41 am Initializing generator. (Index report)
03/08/2023 8:26:45 am Initializing generator. (Hyper-V Configuration report)
03/08/2023 8:26:49 am Initializing generator. (Hyper-V Storage report)
03/08/2023 8:26:52 am Initializing generator. (VMware Datastore Utilization report)
03/08/2023 8:26:56 am Opening reports.
03/08/2023 8:26:58 am 

File not found.
03/08/2023 8:27:00 am An errors occured when generating reports. See log for details.
RomanK
Veeam Software
Posts: 628
Liked: 164 times
Joined: Nov 01, 2016 11:26 am
Contact:

Re: Veeam Report Viewer Not working

Post by RomanK »

Hello Bernd

This log message is too general to be 100% sure. The root could be different than in the first port.
Please open a support case and provide a case ID in this thread so we could collect all the additional details and investigate it accordingly.

Thanks
1-0-1
Enthusiast
Posts: 58
Liked: 2 times
Joined: Nov 30, 2010 1:38 pm
Full Name: Bernd
Contact:

Re: Veeam Report Viewer Not working

Post by 1-0-1 » 1 person likes this post

Just a quick update on my issue - this seems to be something with the workstation I was using. Tested it successfully from another workstation.
Post Reply

Who is online

Users browsing this forum: No registered users and 13 guests