Standalone backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)
Post Reply
bseidel
Lurker
Posts: 2
Liked: never
Joined: Oct 19, 2016 5:58 pm
Full Name: Bryan
Contact:

Backup Job wont complete. Error -Protocol Cloud not supporte

Post by bseidel »

Previously I had this endpoint backup running on a workstation that was backing up directly to a NAS.
Now I have it backing up to a repository on my B&R Server - Since making this change the backups wont complete.. They are still being saved in the same location just through a different method.

The error I am receiving is
EndpointBackup Job Failed - Error: Failed to create PathCommander, Protocol "Cloud" is not supported.


I cant open a ticket through the endpoint software because no matter what I do it says my email is not registered.

Has anyone ever run into this before?
Vitaliy S.
VP, Product Management
Posts: 27055
Liked: 2710 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: Backup Job wont complete. Error -Protocol Cloud not supp

Post by Vitaliy S. »

What type of Veeam backup repository are you using as a target for your backup job?
bseidel
Lurker
Posts: 2
Liked: never
Joined: Oct 19, 2016 5:58 pm
Full Name: Bryan
Contact:

Re: Backup Job wont complete. Error -Protocol Cloud not supp

Post by bseidel »

I am using a NAS. The nas is added as a backup repository on my B&R Server; So I am using that repository.
It has nothing to do with the cloud.

When I back the job up directly to the storage device, it runs without issue.. When I back it up to the repository ( SAme storage device! Just going through B&R Console) it doesnt work.
Vitaliy S.
VP, Product Management
Posts: 27055
Liked: 2710 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: Backup Job wont complete. Error -Protocol Cloud not supp

Post by Vitaliy S. »

Bryan, please contact our technical team to obtain a hotfix for this problem.
Post Reply

Who is online

Users browsing this forum: No registered users and 26 guests