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mbekie
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corrupt vbk file recovery possible?

Post by mbekie »

Is there a way to open a vbk file which isn't a complete backup file? The backup crashed during a servercrash. The backup was almost ready and there is 86GB of data. But i can't open it.
Any help is appreciated.

Maurice
foggy
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Re: corrupt vbk file

Post by foggy »

Maurice, while there is no way to restore from the corrupt VBK file, you should still be able to restore from previous restore points, for which backup completed successfully, even if VBK file is corrupt.
Gostev
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Re: corrupt vbk file

Post by Gostev »

Actually, there is. Our support should still be able to extract all available data using special tools (at least, in most cases). Thanks!
mbekie
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Re: corrupt vbk file

Post by mbekie »

Thanks for the respons. I've restored to the restore point made by the backup, but unfortunately i need files created after this restore point. I think the files are lost.
mbekie
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Re: corrupt vbk file

Post by mbekie »

Thanks Gostev, I will ask our client if the data is that important to start a recovery procedure.
aschnack
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Re: corrupt vbk file recovery possible?

Post by aschnack »

I've got the same Problem. Can u help please?
Dima P.
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Re: corrupt vbk file recovery possible?

Post by Dima P. »

aschnack,

Kindly, open a support case and request for assistance from our support team. Thank you.
FrederikDieu
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Re: corrupt vbk file recovery possible?

Post by FrederikDieu »

Hi Gostev,
What tools are you talking about?
I have the same problem here, a vbk-file 146 GB that says "No Valid Restore Point".
We need to put this backup back to get a software key out of it.

Thanks,
foggy
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Re: corrupt vbk file recovery possible?

Post by foggy »

Hi Frederik, have you contacted support with this request?
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