Comprehensive data protection for all workloads
Post Reply
hyvokar
Veteran
Posts: 406
Liked: 29 times
Joined: Nov 21, 2014 10:05 pm
Contact:

bug when deleting (cloud?) backup files

Post by hyvokar »

Hi!

"PLEASE WAIT. Deleting VM data from backup..." box appears and never finishes if you try to delete a backup from cloud that has already been deleted by your SP. Didnt find any other solution to work my way of this, than reboot the backup server.
Bed?! Beds for sleepy people! Lets get a kebab and go to a disco!
MS MCSA, MCITP, MCTS, MCP
VMWare VCP5-DCV
Veeam VMCE
Gostev
Chief Product Officer
Posts: 31460
Liked: 6648 times
Joined: Jan 01, 2006 1:01 am
Location: Baar, Switzerland
Contact:

Re: bug when deleting (cloud?) backup files

Post by Gostev »

Hi, we will try to reproduce this, but most likely it's just waiting for a timeout. Just killing the console process should be enough! Thanks.
Gostev
Chief Product Officer
Posts: 31460
Liked: 6648 times
Joined: Jan 01, 2006 1:01 am
Location: Baar, Switzerland
Contact:

Re: bug when deleting (cloud?) backup files

Post by Gostev »

We are unable to reproduce the issue internally.
hyvokar
Veteran
Posts: 406
Liked: 29 times
Joined: Nov 21, 2014 10:05 pm
Contact:

Re: bug when deleting (cloud?) backup files

Post by hyvokar »

Hi!
I managed to get rid of that backup file left over in "disks" by deleting the whole job from the "disks" and not just a single backup.
Bed?! Beds for sleepy people! Lets get a kebab and go to a disco!
MS MCSA, MCITP, MCTS, MCP
VMWare VCP5-DCV
Veeam VMCE
pdemidov
Veeam Software
Posts: 31
Liked: 14 times
Joined: Feb 14, 2010 3:03 pm
Full Name: Pavel Demidov
Contact:

Re: bug when deleting (cloud?) backup files

Post by pdemidov »

Hi, hyvokar,

Could you please answer few questions:
1)Which Veeam Backup versions tenant and provider are running?
2)What kind of backup repository (Windows/CIFS/Linux/deduplicating device) is used on service provider side?
3)Can you please check backup chain length in job settings?

Thanks
hyvokar
Veteran
Posts: 406
Liked: 29 times
Joined: Nov 21, 2014 10:05 pm
Contact:

Re: bug when deleting (cloud?) backup files

Post by hyvokar »

1) 9.5u1
2) Windows, no deduplication
3) backup chain is smallest possible, 2 restore points
Bed?! Beds for sleepy people! Lets get a kebab and go to a disco!
MS MCSA, MCITP, MCTS, MCP
VMWare VCP5-DCV
Veeam VMCE
Post Reply

Who is online

Users browsing this forum: Google [Bot] and 201 guests