Failed to open VDDK disk - is read-only mode - [true]

[fraggeln]

Hello,
We are currently testing veeam 5.0 and we have run in to some problems.
We have an esx-cluster and a shared storage (equallogic)
I have 3 vm's that we are trying to backup (3 different jobs)
2 of the jobs fail with the error below,
the other job finish without any problems.
They are all on the same storage and the same cluster.

Does anyone have an idea on where to look first?

Regards
Tobias

3 of 5 files processed

Total VM size: 45,00 GB
Processed size: 12,80 KB
Processing rate: 0 KB/s
Backup mode: HOTADD with changed block tracking
Start time: 2010-11-30 13:51:31
End time: 2010-11-30 13:53:54
Duration: 0:02:22


Backing up object "[SAS-Storage1] MASRV-VCS-002/MASRV-VCS-002.vmdk"
BackupDiskFull failed
Client error: Failed to open VDDK disk [[SAS-Storage1] MASRV-VCS-002/MASRV-VCS-002.vmdk] ( is read-only mode - [true] )
Logon attempt with parameters [VC/ESX: [10.1.23.3];Port: 443;Login: [XX\XXXX];VMX Spec: [moref=vm-7502];Snapshot mor: [snapshot-14366];Transports: [hotadd]] failed because of the following errors:

Server error: End of file

[Alexey D.]

Hello,

Please take a look at this topic, this might be helpful:
Help with backup of large sql server

[fraggeln]

Hello,
I have tried the things found in the link provided.
We still have the same problem.

Regards
fraggeln

[Alexey D.]

Looks like something is wrong with permissions set-up. Please double-check it and refer to User Guide, page 29 to refresh memory on which permissions are needed. If the problem remains, please contact our support directly for this technical issue. Thanks!

[fraggeln]

I will do that.
thank you very much for your help.

regards
fraggeln

[speckery]

hi
nothing at the page 29 of the user guide!
wrong information...

[Gostev]

Hi, the information is correct, you are just applying it to the wrong document did you notice that this post is over 1 year old? And obviously User Guide gets updated with each major product release. Thanks.

[speckery]

oops sorry!
you know where i can find this information about reseting permissions?
thanks a lot and happy new year to the team.

[Gostev]

Looks like the same table is on the page 54 of the current version of the User Guide.

[grail]

It's same problem with veeam 6.0.
Path 3 resolve this problem.