Renaming tape error

[alons]

Hello

All backups are working properly

But , when trying to rename a tape - i recieve the follwoing error :

Microsoft SQL server hosting the configuration database is currently unavailable. possible reasons are heavy load, networking issues, server reboot or hot backup.

Catalog size is really big although compressed

Catalog Items Size Packed
Tape catalog2110368622.2 GB356.3 MB

Veeam Backup & Replication 8.0.0.2084


Please advise

Thanks

[veremin]

As a first investigation step, may I ask you to update to the latest product version and try to reproduce the issue? Thanks.

[alons]

I just upgraded to the latest SP3 in ver 8. same results

Do you recommend to upgrade to V.9 ? Is it a simple upgrade process ? any specific instructions ?

[veremin]

I recommend updating to 9.5 U1, actually. Nothing special about upgrading procedure, just check Release Notes in advance and you're good to go.

[alons]

Not sure i can upgrade to that release as our contact expired but will upgrade to the latest one i can, Thanks,

[veremin]

I doubt that there is something we can propose to you, as logs investigation seems to be required. Thanks.