Standalone backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)
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GeorgeV
Service Provider
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Joined: Feb 26, 2017 6:55 am
Full Name: George Volakakis
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Installation error

Post by GeorgeV »

I installed VeeamAgentWindows_2.0.0.700 on a domain-joined system and receive the following error. I ran the installer as admin. Where are the logs it's referring to?

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Veeam Agent for Microsoft Windows
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Veeam Agent for Microsoft Windows setup application has encountered a critical error and will be closed. See installation logs for more information.
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OK
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After installing, when I run the program, I get the following:

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Veeam Agent for Microsoft Windows
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Microsoft SQL server hosting the configuration database is currently unavailable. Possible reasons are heavy load, networking issue, server reboot, or hot backup.

Please wait, and try again later.


Error information:

SQL server is not available

SQL server is not available
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OK
---------------------------
Mike Resseler
Product Manager
Posts: 8044
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Full Name: Mike Resseler
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Re: Installation error

Post by Mike Resseler »

Hi George,

First: Welcome to our community forums!

It seems that there was an issue during the installation, and that SQL has not been installed or configured correctly (PS: This is not the full-blown SQL server). Could you try to remove the solution and install it again? If this doesn't work. Let me know so we can get you into contact with our support team

Thanks
Mike
GeorgeV
Service Provider
Posts: 6
Liked: never
Joined: Feb 26, 2017 6:55 am
Full Name: George Volakakis
Contact:

Re: Installation error

Post by GeorgeV »

Thank you Mike. I get the same results when I remove and reinstall.
Mike Resseler
Product Manager
Posts: 8044
Liked: 1263 times
Joined: Feb 08, 2013 3:08 pm
Full Name: Mike Resseler
Location: Belgium
Contact:

Re: Installation error

Post by Mike Resseler »

Hi George,

Please PM me your email address and I will ask our support team to contact you
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