When the Oracle log was backed up, Oracle down.

[Yuya]

Hello,

We are backing up Oracle VM (Oracle 12c).
Backup VM : daily
Backup Logs every : 15 minutes

When the log was backed up the other day, ORA-04030 was output and Oracle down.
The following warning was given to the event of the Oracle server.
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Windows diagnosed the virtual memory shortage condition. The next program consumed a lot of virtual memory.
Oravssw.exe (1608) consumed 134545895424 bytes, oracle.exe (4480) consumed 17249607689 bytes, wsmprovhost.exe (4504) consumed 175386624 bytes.
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Oravssw.exe consume about 13 GB of memory.
Oravssw.exe is used to get a quiesce point when backing up.
Because oravssw.exe consumed so much memory, we think that Oracle downed.

Do you know about this issue?

Regards,
Yuya

[veremin]

What is your support ticket ID for this issue (it's requested when you click New Topic)? Thanks.

[Masaya]

Hi v.Eremin,

Support ticket ID is 02281564.
I work for the same company as yuya.

Regards,
Masaya.

[veremin]

Thank you for providing us with the support ticket ID. Now let's wait and see what support team say after debug log investigation. Thanks.