SMTP not working

[kingsize]

Hi team,

I have an issue regarding the SMTP. It is the correct SMTP provider and when I add it, I click on test.I get the error that it can't connect.
I did a telnet to the smtp provider and port, it's open and good. It is not my firewall or something.

So how to fix this?

Ticket ID: 02289506

[nielsengelen]

Best would be to let support assist you here as it is hard to tell what goes wrong without the actual error.

[kingsize]

On the end I created an smtp account on a free smtp server website and now it is working.