Standalone backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)
Post Reply
BCT-Tech
Service Provider
Posts: 78
Liked: 1 time
Joined: Mar 20, 2015 6:12 pm
Contact:

Can't Change SMTP Settings

Post by BCT-Tech »

Email notification stopped working. Trying to modify the current SMTP settings, but they won't save. When I click Test Message, I get this error: "Access denied. Backup settings are managed by your backup administrator."

Any ideas?

Support Case # 02103003
Dima P.
Product Manager
Posts: 14396
Liked: 1568 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:

Re: Can't Change SMTP Settings

Post by Dima P. »

Hi,

Is that VAW 2.0 BETA? Did you test configuration API (or maybe VAC)?
BCT-Tech
Service Provider
Posts: 78
Liked: 1 time
Joined: Mar 20, 2015 6:12 pm
Contact:

Re: Can't Change SMTP Settings

Post by BCT-Tech »

Yes, VAW 2.0 Beta. Not sure how to test.
Dima P.
Product Manager
Posts: 14396
Liked: 1568 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:

Re: Can't Change SMTP Settings

Post by Dima P. »

Got it, thanks! Try admin account – this might be a permission issue.
BCT-Tech
Service Provider
Posts: 78
Liked: 1 time
Joined: Mar 20, 2015 6:12 pm
Contact:

Re: Can't Change SMTP Settings

Post by BCT-Tech »

Dima P. wrote:Got it, thanks! Try admin account – this might be a permission issue.
That seems to have worked. I was logged in as Domain Admin. Didn't have to run-as-administrator on Veeam Endpoint.
Thanks
Dima P.
Product Manager
Posts: 14396
Liked: 1568 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:

Re: Can't Change SMTP Settings

Post by Dima P. »

Great! We added request for elevated account to all VAW 2.0 components to ensure that regular end-users won’t be able to change the settings.
jimscott
Enthusiast
Posts: 29
Liked: never
Joined: Oct 04, 2017 11:22 am
Full Name: Jim Scott
Contact:

Re: Can't Change SMTP Settings

Post by jimscott »

Hi,
Is it possible to make the user on the client PC a member of a non-admin group that allows them access to the configuration profile in Veeam Agent for Windows?

Jim
Dima P.
Product Manager
Posts: 14396
Liked: 1568 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:

Re: Can't Change SMTP Settings

Post by Dima P. »

Hi Jim,

No. Admin account is required to perform changes in agent settings.
jimscott
Enthusiast
Posts: 29
Liked: never
Joined: Oct 04, 2017 11:22 am
Full Name: Jim Scott
Contact:

Re: Can't Change SMTP Settings

Post by jimscott »

Thanks for the reply, how about allowing non-admin users access to the restore options?
Dima P.
Product Manager
Posts: 14396
Liked: 1568 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:

Re: Can't Change SMTP Settings

Post by Dima P. »

Jim,

Add your vote to existing feature request. Thanks!
Post Reply

Who is online

Users browsing this forum: No registered users and 38 guests