Failed to execute Agent management command start Backup

[david-alebat]

hello,

Im trying to backup an instances from aws.

When i execute a backup job shows this error, an shows Failed to connect to the port xx.xxx.xxx.x:10006 too.

Somebody knows what im doing wrong?

thanks

[PTide]

Hi,

Where does your VBR reside? Is port 10006 accessible on VBR?

Thanks

[david-alebat]

Hi,

VBR is in a vmware virtual machine, and with a netstat appear 10006 pot listening.

i dont know wy the agent cant connect by this port.

thanks

[PTide]

So there is basically NAT between the VBR and the Agent? If so then such configuration is not supported.

Thanks

[Mr.li]

How do I modify the configuration to solve this problem?

[wishr]

To resolve it, you should place your computers running Veeam Agent to the same network where the VBR server resides or vice-versa.

[Mr.li]

How to configure the agent on azure and the server on local windows?

[Mildur]

You need a vpn connection between your azure vms and your onpremise vbr server.
Veeam Agent needs to be able to access the vbr server with it's local address.
VBR server needs to be able to access the azure VM local address.

[wishr]

Hi Mr. Li,

You may use Veeam PN for that which is free.

Thanks