FEATURE REQUEST - Credential check

[TimInKent]

I were recently ran into an issue where there was an alarm about some VMs that were not started - even though they were. Turns out it was due to the recent password change.

The fix was to:
Quit Veeam One
Stop the two VeeamONE services
Navigate to: C:\ProgramData\Veeam\Veeam ONE Monitor\Config
Delete or rename the .cfg files for the various users that have logged in.
Restart the two VeeamONE services
Re-launch monitor

This time when I cleared the alarm, it stayed cleared.

If there was a credential check built in it would have saved a lot of grief.

[Shestakov]

Hello Tim and welcome to the community!
Have you received any collection failure alarms when the password changed and data stopped being collected?
Thanks!

[TimInKent]

No... there were not collection alarms. The only alarms were on 3 of 20 VMs that the VMs weren't running... even though they were. I would try to clear it and it would come back a few seconds later.

[Shestakov]

Could you specify what kind of credentials have been changed(guest OS, VC etc.)?

[TimInKent]

The Domain Admin password that I used to log into the backup box had been changed.

[Shestakov]

Thanks!
I will try to reproduce the behavior with QA team and write back.