Monitoring and reporting for Veeam Data Platform
Post Reply
DeadEyedJacks
Veeam ProPartner
Posts: 141
Liked: 26 times
Joined: Oct 12, 2015 2:55 pm
Full Name: Dead-Data
Location: UK
Contact:

Veeam One Monitor.exe - No Disk error

Post by DeadEyedJacks »

Just updated an established Veeam One 9.5 installation from update 3a to update 4 GA.

Every time Veeam One Monitor Client is launched it now pop ups an error a dozen times.

Monitor.exe - No Disk
There is no disk in the drive. Please insert a disk into drive D:
Cancel , Try Again Continue.

Seems like it's expecting the install ISO to still be attached to the VM ?
Shestakov
Veteran
Posts: 7328
Liked: 781 times
Joined: May 21, 2014 11:03 am
Full Name: Nikita Shestakov
Location: Prague
Contact:

Re: Veeam One Monitor.exe - No Disk error

Post by Shestakov »

Hello,
Have you contacted Veeam support team? If yes, please provide the support case number.
Thanks!
Shestakov
Veteran
Posts: 7328
Liked: 781 times
Joined: May 21, 2014 11:03 am
Full Name: Nikita Shestakov
Location: Prague
Contact:

Re: Veeam One Monitor.exe - No Disk error

Post by Shestakov »

Most likely the issue is caused by Windows Installer.
There was no Veeam One 9.5 update 3a. Have you upgraded from v9.5u3 or installed from the scratch?
DeadEyedJacks
Veeam ProPartner
Posts: 141
Liked: 26 times
Joined: Oct 12, 2015 2:55 pm
Full Name: Dead-Data
Location: UK
Contact:

Re: Veeam One Monitor.exe - No Disk error

Post by DeadEyedJacks »

Was an inplace upgrade using ISO image mounted to virtual machine.

Case #03379165
DeadEyedJacks
Veeam ProPartner
Posts: 141
Liked: 26 times
Joined: Oct 12, 2015 2:55 pm
Full Name: Dead-Data
Location: UK
Contact:

Re: Veeam One Monitor.exe - No Disk error

Post by DeadEyedJacks »

Issue resolved by remote support webex, thanks.
Shestakov
Veteran
Posts: 7328
Liked: 781 times
Joined: May 21, 2014 11:03 am
Full Name: Nikita Shestakov
Location: Prague
Contact:

Re: Veeam One Monitor.exe - No Disk error

Post by Shestakov »

Great to know!
Thanks for the update.
ttlan1002
Service Provider
Posts: 23
Liked: never
Joined: Oct 10, 2019 3:54 am
Full Name: Tran Thanh Linh An
Contact:

Re: Veeam One Monitor.exe - No Disk error

Post by ttlan1002 »

Can you share us what solution for this issue? @DeadEyedJacks

Thanks
Shestakov
Veteran
Posts: 7328
Liked: 781 times
Joined: May 21, 2014 11:03 am
Full Name: Nikita Shestakov
Location: Prague
Contact:

Re: Veeam One Monitor.exe - No Disk error

Post by Shestakov »

I've reviewed the case and due to the records, the issue was resolved by a simple server reboot.
Post Reply

Who is online

Users browsing this forum: No registered users and 5 guests