Host-based backup of Microsoft Hyper-V VMs.
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jhowlett
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Veeam B+R HyperV Cluster Failing to backup

Post by jhowlett »

Hi Guys,

We had an "Administrator" password change on our Veeam B+R and subsequently it has lost connection with our HyperV Cluster.

I have checked it is using the new updated credentials but it refuses to connect.

Any ideas?
wishr
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Re: Veeam B+R HyperV Cluster Failing to backup

Post by wishr »

Hi James,

Have you had a chance to open a case with our support team? If not, I'm strongly suggesting doing so, since it will speed up the investigation - we require to take a look at errors, logs, etc. in order to understand the issue and to provide an appropriate solution. Please also note, that case ID is a must when posting about any technical issue on the Veeam forums.

Personally, I would suggest you to double check the access rights and credentials.

Thanks
jhowlett
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Re: Veeam B+R HyperV Cluster Failing to backup

Post by jhowlett »

Well it is now working as expected after a reboot of the server, I am guessing the credentials were cached somewhere in the B+R server.
wishr
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Re: Veeam B+R HyperV Cluster Failing to backup

Post by wishr »

Sounds strange - we have not observed such behavior... However, I'm glad that you've managed to get through. If any issues arise, just let us know!

Thanks,
Fedor
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