Problem updating Veeam 6.5 to 8.0

[posadaj]

Hello,

I've tried searching but found nothing about the problem.

We have Veeam 6.5.0.144 and want to update to 8.0. Our license is valid for 1416 more days,but our support is expired. Is it possible to do the update?

Thanks!

[Rick.Vanover]

Hi Posadaj - welcome to the Veeam Forums Community.

An active maintenance contract is required to install product updates. This also gives you access to our outstanding support team for assistance when things are not going as expected, and particularly help with upgrades from older versions like 6.5.

You should have been contacted by renewals - if not - I can get you in touch with them, PM me.

Thanks!