Agent-based backup of Windows, Linux, Max, AIX and Solaris machines.
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DEM
Service Provider
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Remove trial VAW/VAL from VBR U4

Post by DEM »

Hello,

how can I remove expired VAL/VAW trial licenses from VBR 9.5 Update 4? Before Update 4 you were able to follow KB2235.
With Update 4 there is no effect when running the commands. I'm not using Enterprise Manager.
Vitaliy S.
VP, Product Management
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Re: Remove trial VAW/VAL from VBR U4

Post by Vitaliy S. »

Hello Demando,

Starting from Update 4 there are no dedicated Agent license keys, so these keys should not exist in the backup server. All Agents are now licensed with a new instance-based license key. Please take a look over here for further reading.

Thank you!
DEM
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Re: Remove trial VAW/VAL from VBR U4

Post by DEM »

I know but my expired trial licenses are still shown there...
Vitaliy S.
VP, Product Management
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Re: Remove trial VAW/VAL from VBR U4

Post by Vitaliy S. »

Can you please post a screenshot of these "stuck" licenses or send me it via a PM?
Vitaliy S.
VP, Product Management
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Re: Remove trial VAW/VAL from VBR U4

Post by Vitaliy S. »

Demando,

I have discussed your case with our QA team, and it was confirmed that previous instructions are no longer relevant with an instance-based license key. The only way to remove this would be to remove all keys at the same time by executing this command line: Veeam.Backup.Manager.exe -removelicense

Make sure you have a valid license key to install, as this command will wipe out all keys and you will not be able to continue backing up VMs/Agents until you install a new key.

Hope this helps!
DEM
Service Provider
Posts: 7
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Joined: Oct 25, 2017 3:04 pm
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Re: Remove trial VAW/VAL from VBR U4

Post by DEM » 1 person likes this post

Thanks, that worked.
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