Success/Warning Notification problem

[Zaledan]

Hello,

I have a problem with notifications. I configured notifications and had no problem with the test mail.Veeam Agent is working good but i don't receive notification after job's end. I've tried to start one and stop it. No problem to receive the error mail.

Anyone have/had the same problem?

Thank you

[Dima P.]

Hello and welcome to the community Zaledan.

Can you please review your settings with the help of this KB article? Any chance you are using gmail mailbox? Thanks.

[Zaledan]

Hello,

Thanks for your welcome =)

I used to send notifications on port 25. I don't use a gmail mailbox. Now i'm in the same settings as the KB article but it failed to sent test email. This is not a veeam problem anymore, is it ?

Thanks

[Dima P.]

Zaledan,

Might be incorrect mail server settings. Kindly check you mail vendor recommended smtp settings (usually they have a dedicated KB or HowTo guide on how to configure SMTP clients). Let us know how it goes, cheers!

[Zaledan]

Hello!

So, i tried every settings (2 different mail server and ports) i had but it's always on failure when i don't use port 25... Any idea?

Thanks!

[Dima P.]

Can you name your mailbox vendor, so I could check the recommended settings? Thanks!

[Zaledan]

Hello!

I have great news! It works! This was a problem between chair and keyboard. Just to be sure, i asked my client if she was really sure about her password. It seems her company changed it without saying it to her!

Thanks for all your help !

[Dima P.]

These passwords... you never know when they strike again

Glad you nailed it and thanks for getting back to us!