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viberts
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Install VeeamOne agent on server B&R failed logon

Post by viberts »

Hi

I have 1 server (ServerA) with Veeamone and Veeam B&r install on and another server (serverB) with only B&R on. In Veeam one i can install the agent on B&R local (ServerA) but failed on remote server (ServerB) with error : logon failure

But i can get information about the server B as repository, cpu usage, jobs

What's the probleme
Where i can see which credential is use ?
wishr
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Re: Install VeeamOne agent on server B&R failed logon

Post by wishr »

Hi Viberts,

Sure, please take a look at this article and make sure a correct set of credentials is used for the second B&R server.

Regards,
Fedor
Shestakov
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Re: Install VeeamOne agent on server B&R failed logon

Post by Shestakov »

Hi,
Have you installed the Veeam ONE Agent while adding the backup server to ONE console or in "Veeam ONE Agents" tab?
If the last, have you tried to repair/remove the agent?
Thanks!
viberts
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Re: Install VeeamOne agent on server B&R failed logon

Post by viberts »

Finally, with the Veeam support i installed the agent manualy on the second server and it's work. But the automatic install from VeeamOne nerver work.
Shestakov
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Re: Install VeeamOne agent on server B&R failed logon

Post by Shestakov »

Could you provide the support case number? For future reference and for me to ask details from the support engineers.
Thanks!
viberts
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Re: Install VeeamOne agent on server B&R failed logon

Post by viberts »

The case number is 03437880
Have a nice day
Shestakov
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Re: Install VeeamOne agent on server B&R failed logon

Post by Shestakov »

Thanks for providing the case number, viberts!
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