Monitoring and reporting for Veeam Data Platform
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tntteam
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Veeam one veeamdcs.exe high cpu usage

Post by tntteam »

Hello,

Since latest update, we have our veeam one server constantly high cpu usage (100%).
But services are working.

So we crashed the VM completly, new OS, fresh veeam one, just added our B&R server and vcenter, not any other customization, and still high 100% cpu usage all the time.

Anyone have the same issue ?
wishr
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Re: Veeam one veeamdcs.exe high cpu usage

Post by wishr » 1 person likes this post

Hi Tntteam,

Sounds like the known issue #11. Please contact our support team to get a solution.

Thanks
Shestakov
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Re: Veeam one veeamdcs.exe high cpu usage

Post by Shestakov » 1 person likes this post

Fedor is correct if Veeam ONE Server and SQL server are installed on the same machine.
Tntteam, is that your case?
By the way, once you open a support case, please share its number with us.
Thanks!
tntteam
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Re: Veeam one veeamdcs.exe high cpu usage

Post by tntteam » 1 person likes this post

Thank you,

Yes same VM for SQL and veeam one.

I opened a SR : #03532128

Regards
tntteam
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Re: Veeam one veeamdcs.exe high cpu usage

Post by tntteam »

Hello there,

Turns out this is normal behavior, update 4 introduced a new "optimized" engine that requires 4x more CPU and 2x more RAM for the same job.

Rolling back to update 3 as no other solution was found by support.

I'm wondering if we are alone to have the same problem. I know this is not so much resources regarding the whole infrastructure, but if all our VMs grow like this for no valid reason, the physical servers won't handle the load :(
Shestakov
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Re: Veeam one veeamdcs.exe high cpu usage

Post by Shestakov »

Hello,
I've gone through your support case.
Looks like the issue is caused by the new data collector we have in update 4. It helps collect data much faster, but requires additional resources.
Resource consumption by the collector will be optimized in the next version.
I'll also discuss with R&D team if something can be done in u4.
Thanks!
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