Standalone backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)
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toreml
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Full Name: Tore Mejlænder-Larsen
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Error obtaining license

Post by toreml »

Hi.
I've installed the Veeam agent on a Win 10 pc.
When I'm configuring the backup job I get the following error when I shall obtain the license:

Unable to obtain a Veeam Agent for Windows license from the backup server.
Connection problems
Exception has been thrown by the target of an invocation.
No connection could be made because the target machine actively refused it <ip-adress>:10001


Can anyone help me?

Regards
Tore ML
MichaelCade
Veeam Software
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Full Name: Michael Cade
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Re: Error obtaining license

Post by MichaelCade »

Hi Tore,

how is this agent connecting to the VBR server? on the same network or via a VPN connection?

Make sure firewalls at both the client and your site to ensure that whatever means you are using to connect is not being blocked.

If not then the best bet is going to be to get the logs and raise a support call.
Regards,

Michael Cade
Global Technologist
Veeam Software
Email: Michael.Cade@Veeam.com
Twitter: @MichaelCade1
Dima P.
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Re: Error obtaining license

Post by Dima P. »

Tore,

Additionally, please clarify what Veeam Agent for Windows and Veeam B&R versions you are using. Thank you!
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