Failed to restore / Win32 error:Access is denied.

[scfv]

Case ID : 03642552

In my home lab - Windows 10 Pro For Workstations
Version 1903 - 18362.175

With Veeam Backup & Replication CE 9.5.4.2753

I took a very simple file level backup (local - same machine as Veeam Backup & Replication is installed on)

I then tried to restore (guest files restore) a specific file (overwrite) from one of the backups

The restore fails with :

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Code: Select all

Failed to restore "c:\Users\scf\Desktop\Stuff\desktop (2).ini" Error: WriteFilePart error: [Failed to obtain a handler for the file: c:\Users\scf\Desktop\Stuff\desktop (2).ini.
Failed to create new binary file [c:\Users\scf\Desktop\Stuff\desktop (2).ini].
Win32 error:Access is denied.
Code: 5]

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I tried to google, and dig through the Veeam community forum postings, but nothing obvious
seemed to fit my case as.

The security permissions for my user ID (scf) has full file control, same for SYSTEM and Administrators.

Please let me know what I might do to resolve this issue with my file restore.

I am happy to experiment and report further details.

Thanks in advance.

[nielsengelen]

Best would be to dig into the logs and let support assist you. Since this is a trial, you will get support on Basic level (business hours only).

[PTide]

Hi,

I took a very simple file level backup (local - same machine as Veeam Backup & Replication is installed on)

Would you elaborate a little bit about your job settings? I am asking because VBR does not offer file-level backup (unless you choose Agent deployment).

Thanks!

[scfv]

The job settings I thought were pretty simple : File Copy Job

Source : A single local (C:) Windows directory under my own local account ... so I could cherry pick a file for recovery test purposes

Destination: A path on my backup server (server t330.local / path to folder : G:\pool\veeam )

... All pretty simple I thought

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Name: File Copy Job 1
Target Path: G:\pool\veeam
Source items:
H:\Backup\Agent Backup Job 1 - 192.168.1.24 (myPC)

Command line to start the job on backup server:
"C:\Program Files\Veeam\Backup and Replication\Backup\Veeam.Backup.Manager.exe" backup 6bf64959-b55e-47b2-88f5-e884bec02f5d