Scheduling service unable to start

[spf62]

Veeam Reporter:
I have scheduled a couple of jobs to run in reporter, but whenever I try to run them, I get this error
"Unable to start the job. Scheduling service is not running"
I have verified that the service is running. Not sure where to go from here.

Any help is appreciated

thanks

[Vitaliy S.]

Steve, you need to contact our support team with all technical issues you might have as it is explained when you create New Topic. Thank you.

[spf62]

OK.. but I thought if someone else ran into this it would be quicker. I spent 2 weeks with tech support before and got nowhere until I came here!

[Vitaliy S.]

Yes, that's why I've left your topic untouched

By the way could you tell me your ticket number?

[spf62]

ID#5139383

[Vitaliy S.]

As far as I see you have just opened the case with our support team, so please continue working with our engineers.

[spf62]

Yes I opened it yesterday at 11:30am... still waiting on a call back

[cmdrriker]

I'm having the same issue, what is the resolution? Vitaliy, could you please allow people to respond so we can all benefit from the fix?

[Vitaly.Mzokov]

Will,

The issue mentioned above is related to connectivity problem between Veeam Reporter's service and the database itself. In most cases you run into this particular issue after changing database name (or user account to connect to the SQL Server) via Veeam Reporter's configuration setting section.

Please contact our Support Team so we can address the issue as soon as possible. If you've already opened a support call, please let me know the number so I can track it.

Thanks.

[mpl.prasad]

I was facing problem and I restarted the below service and the issue resolved for me.

Veeam one reporter server


Regards
Prasad