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spf62
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Scheduling service unable to start

Post by spf62 »

Veeam Reporter:
I have scheduled a couple of jobs to run in reporter, but whenever I try to run them, I get this error
"Unable to start the job. Scheduling service is not running"
I have verified that the service is running. Not sure where to go from here.

Any help is appreciated

thanks
Vitaliy S.
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Re: Scheduling service unable to start

Post by Vitaliy S. »

Steve, you need to contact our support team with all technical issues you might have as it is explained when you create New Topic. Thank you.
spf62
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Re: Scheduling service unable to start

Post by spf62 »

OK.. but I thought if someone else ran into this it would be quicker. I spent 2 weeks with tech support before and got nowhere until I came here!
Vitaliy S.
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Re: Scheduling service unable to start

Post by Vitaliy S. »

Yes, that's why I've left your topic untouched ;)

By the way could you tell me your ticket number?
spf62
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Re: Scheduling service unable to start

Post by spf62 »

ID#5139383
Vitaliy S.
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Re: Scheduling service unable to start

Post by Vitaliy S. »

As far as I see you have just opened the case with our support team, so please continue working with our engineers.
spf62
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Re: Scheduling service unable to start

Post by spf62 »

Yes I opened it yesterday at 11:30am... still waiting on a call back
cmdrriker
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Re: Scheduling service unable to start

Post by cmdrriker »

I'm having the same issue, what is the resolution? Vitaliy, could you please allow people to respond so we can all benefit from the fix?
Vitaly.Mzokov
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Re: Scheduling service unable to start

Post by Vitaly.Mzokov »

Will,

The issue mentioned above is related to connectivity problem between Veeam Reporter's service and the database itself. In most cases you run into this particular issue after changing database name (or user account to connect to the SQL Server) via Veeam Reporter's configuration setting section.

Please contact our Support Team so we can address the issue as soon as possible. If you've already opened a support call, please let me know the number so I can track it.

Thanks.
mpl.prasad
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Re: Scheduling service unable to start

Post by mpl.prasad »

I was facing problem and I restarted the below service and the issue resolved for me.

Veeam one reporter server


Regards
Prasad
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