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Drubeus
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Web form for ticket creation

Post by Drubeus »

Is there a web form to create tickets for Enterprise License software? All I see are Evaluation Products and Free Products. I'd rather not have to talk to a call center on the other side of the planet, because I have a hard time understanding what they are saying.
Dima P.
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Re: Web form for ticket creation

Post by Dima P. »

Hello Drubeus,

Go to https://www.veeam.com, click Sign in, type in your email address and the it will be possible to raise a support ticket via customer care portal. If you already have a valid license - use the email address registered for this license. Cheers!
Gostev
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Re: Web form for ticket creation

Post by Gostev »

Drubeus wrote: Aug 23, 2019 4:09 pmI'd rather not have to talk to a call center on the other side of the planet, because I have a hard time understanding what they are saying.
Just FYI, actually we have 8 support offices all around the globe with locally-sourced personnel, so during business hours we are able to provide phone support in 10 different languages. Thanks!
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