Backup to Tape error

[MattWoy]

Hi everyone,

after over 4TB data transferred, i received the following error:

04-Apr-19 09:00:04 AM :: Media CA0040M8 has the same sequence number (1) and familyId (1554148561) as media CA0010M8.
the tape: RW0040M8 was never used before. please advise.

Thanks

[Dima P.]

Hello MattWoy,

Please raise a support case and share your case ID in this thread. Thank you!

[MattWoy]

Case # 03498377

[chalkynz]

Hi, any update on root cause? Happened to me after an error with a bad tape - subsequent good tapes used in same job were given ID 1, same family.

[Dima P.]

The tape is the question was erased and that resolved the issue. If you have the same problems and erase does not help - please raise a support case and share the case Id in this thread. Cheers!