VSS errors

[robertb24]

I have a Server 2016 Essentials box with and RDX drive and a NAS box target.
Constantly getting the below and failing to backup.

Any ideas?


04/10/2019 20:53:19 :: Creating VSS snapshot Error: Failed to create snapshot: Backup job failed. Cannot create a shadow copy of the volumes containing writer's data. A VSS critical writer has failed. Writer name: [NTDS]. Class ID: [{b2014c9e-8711-4c5c-a5a9-3cf384484757}]. Instance ID: [{69d89d53-7900-4b2b-9c9b-c89699cba474}]. Writer's state: [VSS_WS_FAILED_AT_FREEZE]. Error code: [0x800423f2].


04/10/2019 20:55:10 :: Error: Failed to create snapshot: Backup job failed. Cannot create a shadow copy of the volumes containing writer's data. A VSS critical writer has failed. Writer name: [NTDS]. Class ID: [{b2014c9e-8711-4c5c-a5a9-3cf384484757}]. Instance ID: [{69d89d53-7900-4b2b-9c9b-c89699cba474}]. Writer's state: [VSS_WS_FAILED_AT_FREEZE]. Error code: [0x800423f2].

[HannesK]

Hello,
yes: in general, there is are forum rules to not post errors without referencing to a case number

second: there are several KB articles that deal with VSS issues. Just run the VSS commands manually and fix the errors before running Veeam backups. Veeam relies on working VSS.

I would start with this one https://www.veeam.com/kb1980

Best regards,
Hannes