Agent-based backup of Windows, Linux, Max, AIX and Solaris machines.
Post Reply
ChuckS42
Expert
Posts: 189
Liked: 27 times
Joined: Apr 24, 2013 8:53 pm
Full Name: Chuck Stevens
Location: Seattle, WA
Contact:

Can't find my OIB?

Post by ChuckS42 »

I set up a new Agent-based backup job to back up a AG-only Windows HA cluster (running on VMware), and it's throwing this error at me: "10/24/2019 7:49:35 AM :: Error: Unable get OIB by id '523411b9-040c-457c-9c19-1c0579591385'", for both cluster nodes. The servers are Windows Server 2016, no shared storage, VBR is 9.5u4b.

Any idea what this is, and how I resolve it? And what's an OIB?

(Case 03829732, opened this morning, but no response yet.)
Veeaming since 2013
PetrM
Veeam Software
Posts: 3264
Liked: 528 times
Joined: Aug 28, 2013 8:23 am
Full Name: Petr Makarov
Location: Prague, Czech Republic
Contact:

Re: Can't find my OIB?

Post by PetrM »

Hi Chuck!

OIB means: "object in backup", the entity which is created at the level of Veeam configuration database for each server which was backed up.
I don't think it's possible to make some conclusion without debug logs analysis so let's wait what our support team says about this error.

Thanks!
ChuckS42
Expert
Posts: 189
Liked: 27 times
Joined: Apr 24, 2013 8:53 pm
Full Name: Chuck Stevens
Location: Seattle, WA
Contact:

Re: Can't find my OIB?

Post by ChuckS42 »

Thanks for the reply (and definition). Hopefully the ticket will get picked up soon...
Veeaming since 2013
mrholm
Expert
Posts: 170
Liked: 15 times
Joined: Apr 20, 2018 8:12 am
Full Name: Mats Holm
Contact:

Re: Can't find my OIB?

Post by mrholm »

Hi
Same situation for me, new backup of AG using Veeam Agent, did you get any answers to your case?
Same error here; Error: Unable get OIB by id 'c3556dc1-bce6-485e-bf91-13c3ac1841bb'
Will investigatre a litte bit before creating own case.
//Mats
PetrM
Veeam Software
Posts: 3264
Liked: 528 times
Joined: Aug 28, 2013 8:23 am
Full Name: Petr Makarov
Location: Prague, Czech Republic
Contact:

Re: Can't find my OIB?

Post by PetrM »

Hi Mats,

I'd suggest to let our support team to investigate the issue.
The error itself means that there was an attempt to find OIB by its ID in the configuration database but such object does not exist in the corresponding table by some reason.

Please don't forget to share case ID for our reference.

Thanks!
mrholm
Expert
Posts: 170
Liked: 15 times
Joined: Apr 20, 2018 8:12 am
Full Name: Mats Holm
Contact:

Re: Can't find my OIB?

Post by mrholm » 1 person likes this post

Already created a case: 03997972
Let's see what support can find from logs
ChuckS42
Expert
Posts: 189
Liked: 27 times
Joined: Apr 24, 2013 8:53 pm
Full Name: Chuck Stevens
Location: Seattle, WA
Contact:

Re: Can't find my OIB?

Post by ChuckS42 »

mrholm wrote: Feb 11, 2020 9:44 am Hi
Same situation for me, new backup of AG using Veeam Agent, did you get any answers to your case?
Same error here; Error: Unable get OIB by id 'c3556dc1-bce6-485e-bf91-13c3ac1841bb'
Will investigatre a litte bit before creating own case.
//Mats
Yah, they did some surgery on the Veeam database to remove the offending OIBs. All clean since then.
Veeaming since 2013
Post Reply

Who is online

Users browsing this forum: No registered users and 5 guests