What is the proper way to report an issue when VBR is deployed for home use.

[crond]

Hi,

I'm having some issues with VBR and VAL. I would like to get some advise from VEEAM community wrt to next step to further localize them.
according to veeam-backup-replication-f2/rules-of-po ... -t755.html \
I need to open a support ticket first and link it in my post.
Support portal doesn't allow me to create a ticket without valid evaluation license. I reached out to VEEAM sales team, but they replied that they can not provide an evaluation license or demo, if I intend to use VBR for home use only.
So what is the proper way to report technical issue/seek for assistance, if I plan to deploy VBR for personal use at home ?

[Dima P.]

Hello and welcome to the community crond,

This forum is best suited for product usage questions and feature requests. To report an issue, you should open a support case instead.

As a home user, you should definitely be able to open a support case for the Community Edition on the support portal. We will double check with support management what is the issue in your case, and report back.

Thanks!

[veremin]

With the Community Edition you cannot receive phone support. However, support via Customer Portal is definitely possible. More information can be found here. Thanks!