v10 RTM FreeNAS configuration issues

[davide.depaoli]

Hello,
I have found two issues during the Fileserver configuration for NAS backup. First one is a warning during Windows Fileserver discovery (Access Denied)
Here the screenshot https://www.screencast.com/t/nwDnvyB4j

The second one is during a linux based appliance setup (freenas). The error is "Failed to determine if the file server uses 64-bit OS)
Here the screenshot https://www.screencast.com/t/y4JMDAElwj

SMB or NFS share configuration is working without problems.
thanks in advance
Best regards
Davide

[wishr]

Hi Davide,

Have you already raised a support case regarding these difficulties? If not, could you please go ahead, do so and let us know your case ID because we might require to check the debug logs in order to determine the root cause. I'm pretty sure the first one is related to insufficient privileges. Regarding the second - I've asked our QA team if they have seen this behavior. I will let you know once I hear back from them.

Thanks

[davide.depaoli]

Hi Wishr,
Before open a case, I will playing a little bit more (I've installed v10 this morning), just to see if I find some other issues.
thank you.
Davide

[wishr]

Just a quick update on the second one. You cannot add a FreeNAS server as a Managed Server since it is running on FreeBSD, simply try adding it as a File Share (NFS or SMB) and let us know if it works.

Thanks.

[davide.depaoli]

Setting up an nfs share from freeNAS works without problems.
Thank you for your support.

[davide.depaoli]

Hello,
I'm getting the error creating SMB repository "Unable to investigate path <\\ip-address\share-name>".
The share is configured on a FreeNAS applicance. From the same FreeNAS I have successfully configured a NFS Repository.

[wishr]

Hi Davide,

Hasn't it been working previously? Does the share require authentication?

Thanks

[davide.depaoli]

Hi Wishr,
this is a new share, I'm playing to try v10 features. I'm working on FreeNAS side to check permissions (freenas is quite tortuous).

[Dima P.]

Davide,

Based on the screenshot access credentials were not set for this file share, so can you please confirm that anonymous access was enabled (or add account that has Read permissions to the mentioned file share)? Thanks!

[davide.depaoli]

Sorry for the delay, but for the moment I have abandoned these kind of tests with FreeNAS.

[username0815]

Same issue at a QNAP with newest firmware. google says, veeam failed at SMB mount an some linux based storage. This is real professional software quality i want to pay for. Now i iscsied the qnap storage to a MS Server 2019 ... But this is not cute.

[wishr]

Hi Username0815,

Have you already raised a support case on this topic? If not, please do so and let us know your case ID so we could have all the technical details.

Thanks

[Dima P.]

QNAP with newest firmware. google says, veeam failed at SMB mount an some linux based storage

Need more detailed on your setup. Are you setting up QNAP as a SMB share in Veeam B&R console? Have you configured read permissions for the account set in the SMB wizard? Thanks.

[andreaf-it]

Hi, I had the some problem using a qnap shared folder. I solved it setting a new folder as NFS, see https://www.qnap.com/en-us/how-to/knowl ... onnection/
Now work properly.
Bye
Andrea

[Dima P.]

Hello Andrea,

Thanks for the confirmation!

NFS file shares with host-based authentication are fully supported by Veeam NAS backup, but, please keep in mind, that SMB file shares with user-based authentication are fully supported as well. Cheers!

[username0815]

NFS file shares with host-based authentication are fully supported by Veeam NAS backup, but, please keep in mind, that SMB file shares with user-based authentication > are fully supported as well. Cheers!

In real life - it does NOT work.

[wishr]

Hi,

Do you have a case number to share with us? Put it simply: without technical details about the issue, we will not be able to fix it.

Thanks

[Gostev]

"Support case ID, or it did not happen"