Unable to perform application-aware processing

[dcampregher]

Hello!

I'm trying to configure a JOB ( Maneged by backup server ) for Veeam Agent for Windows. What i need is put a script ( pre-freeze ) to do the export Oracle database files and then copy this directoy to the repository.

In the JOB configuration i need select the "Application-aware Processing" to make possible the script configuration. What's happening is that the JOB is trying to do the "Application Aware" even in all possible configurations and this is a problem because i can't touch the Oracle Services at the backup time.

Question: Is possible to configure the Veeam JOB/Agent to run a script whithou activate the Aware option ?

[Dima P.]

Hello dcampregher,

Have you tried to disable the transaction log processing for this specific machine? Cheers!

[dcampregher]

Yes! It was disabled! "Copy Only"

17/03/2020 11:13:12 :: Unable to perform application-aware processing of Oracle database (SID: XXXX) : Oracle error has occurred. ORA-12560: TNS:protocol adapter error

--tr:OracleSession: failed to init server.
--tr:Failed to create oracle session.
--tr:Failed to create oracle session holder. SID: XXXX.


This a POC. The V10 is being tested.

[Dima P.]

Diogo,

Thanks! Can you please clarify what backup mode is used (i.e. entire computer, volume level or file level)?

[dcampregher]

File level. The database exported data is checked to be in the backup.

[Dima P.]

Thanks Diogo. Configuration looks correct, the error you've shared represents that Veeam Agent cannot connect to the Oracle instance, similar issue was described here. Can you please raise a support case and ask our support team to investigate the root cause based on the debug logs? Cheers!

[dcampregher]

So Dima! This is exactly the question. I wan't do the backup integrated with the Oracle. I need simply to put a script to execute before a file level backup. I don't understand why the Veeam is trying to touch the Oracle and there is no documentation specific for this. This a PoC, we don't have time to open a case to understand this behavior.

I'm working with our SE to adress this case.

[hassen oueriemmi]

hello
i resolved this issue by updating the oratab file
please check if your ratab have the correct Oracle Home
ORASID:$ORACLE_HOME:N