Comprehensive data protection for all workloads
Post Reply
Alex_Rocksalt
Lurker
Posts: 2
Liked: 4 times
Joined: Mar 19, 2020 8:27 pm
Full Name: Alex Frazer
Contact:

Synology NAS repository issues

Post by Alex_Rocksalt »

Having the same issue with Synology NAS. Can't add or rescan any of my 9 repositories.
Got a support ticket on the go. If that proves any fruit, I will update
veremin
Product Manager
Posts: 20284
Liked: 2258 times
Joined: Oct 26, 2012 3:28 pm
Full Name: Vladimir Eremin
Contact:

Re: Synology NAS repository issues

Post by veremin »

Please, provide the ticket Id here, so that we can follow the investigation. Thanks!
Dima P.
Product Manager
Posts: 14415
Liked: 1576 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:

Re: Synology NAS repository issues

Post by Dima P. »

Having the same issue with Synology NAS. Can't add or rescan any of my 9 repositories.
Additionally, please clarify if this issue is related to the file share added as repository or as source for backup job (since this thread is related to file share backup the described problem looks a bit of the topic). Cheers!
Alex_Rocksalt
Lurker
Posts: 2
Liked: 4 times
Joined: Mar 19, 2020 8:27 pm
Full Name: Alex Frazer
Contact:

Re: Synology NAS repository issues

Post by Alex_Rocksalt » 4 people like this post

SORTED!

So Veeam have changed the way you need to log in to a repository, so all the current credentials suddenly were incorrect.
Before they had the format:

Username: ABCD
Password: 1234


They now need to include either the ip of the repository or the DNS name. So now it needs to be:

Username: 192.168.1.123\ABCD OR DomainName\ABCD
Password: 1234


Interestingly there is a bug, where you can actually type pretty much anything before the "\" apart from ".\" and that also seems to work.
Hope that this sorts out a few of your issues. FYI the veeam case number is #04071557
Dima P.
Product Manager
Posts: 14415
Liked: 1576 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:

Re: Synology NAS repository issues

Post by Dima P. »

Alex,

Thanks for the feedback, let me check with the QA folks - cant remember any changes made with the authentication.

Generally the account always should be in domainname\username format when we are talking about Windows authentication. For localhosts/workrgroups you should use .\username or IPAddress\username to instruct Veeam B&R to use local user.
Post Reply

Who is online

Users browsing this forum: Bing [Bot] and 105 guests