Enterprise Manager and Console out of sync?

[jrbaumann]

Hello,

We are running B & R 9.5.4.2866. Today i was informed by a help desk users that in EM, they can only see successfully completed jobs up until 4.24.20. When i view the jobs in Console, which i use almost exclusively, i see the same jobs completed last night / this morning.

Any idea why these would be "out of sync".

Should i just open a ticket or has anyone seen this issue before?

Thanks

Jeff

[Dima P.]

Hello Jeff,

Check the state of Data Collection Job Sessions and try to start the data collection manually. If that does not help, please raise a support case and share the case ID. Cheers!

[jrbaumann]

Will give it a shot.

Thanks!

Jeff