Management reporting and documentation
Post Reply
aich365
Service Provider
Posts: 296
Liked: 23 times
Joined: Aug 10, 2016 11:10 am
Full Name: Clive Harris
Contact:

HeatMap does not show all repository tasks

Post by aich365 »

When selecting HeatMap from the Main page - we get a new window with 3 boxes can see all Repository free space and proxy usage but can only see seven Repositories for task usage.
Is this a limit set somewhere that we can change. We currently have 22 Repositories.

Thanks
Vitaliy S.
VP, Product Management
Posts: 27055
Liked: 2710 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: HeatMap does not show all repository tasks

Post by Vitaliy S. »

Do you have a task limit set on all repositories?
aich365
Service Provider
Posts: 296
Liked: 23 times
Joined: Aug 10, 2016 11:10 am
Full Name: Clive Harris
Contact:

Re: HeatMap does not show all repository tasks

Post by aich365 »

Each Repository has a task limit of 8.
Vitaliy S.
VP, Product Management
Posts: 27055
Liked: 2710 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: HeatMap does not show all repository tasks

Post by Vitaliy S. »

Ok, can you try creating a new widget ( and dashboard if needed) and set TOP N value to 30 and see if this helps to display these missing repositories or not?
aich365
Service Provider
Posts: 296
Liked: 23 times
Joined: Aug 10, 2016 11:10 am
Full Name: Clive Harris
Contact:

Re: HeatMap does not show all repository tasks

Post by aich365 »

Hello Vitaliy,
Many thanks for the response. Unfortunately this option is greyed out.

Veeam ONE is installed on a VM as part of a Domain. SQL is on a dedicated Server as part of the same domain
Veeam ONE was installed using a Veeam Service Account which is a Member of Domain Admins.
We have 3 "admins" who are part of Domain Administrators.
Veeam ONE server has these users added under Computer Management - Local Users an Groups - Groups - Administrators. In addition the Domain Administrators group is also added here.

The option is greyed out for Domain Admin, Service Account and 3 "admins" regardless of which one is logged into Veeam ONE.
I can create a new Dashboard and select All repositories under Heatmap but it still only shows 7 in the display and there is no option TOP N value.

Regards
Vitaliy S.
VP, Product Management
Posts: 27055
Liked: 2710 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: HeatMap does not show all repository tasks

Post by Vitaliy S. »

Default options in the predefined dashboard are grayed out thus they cannot be changed. Yes, indeed there is no TOP N setting, as all repositories must be displayed. Can you open a support case and let our team take a look at the setup?
aich365
Service Provider
Posts: 296
Liked: 23 times
Joined: Aug 10, 2016 11:10 am
Full Name: Clive Harris
Contact:

Re: HeatMap does not show all repository tasks

Post by aich365 »

Vitaliy will do.
Thanks for your time.
Vitaliy S.
VP, Product Management
Posts: 27055
Liked: 2710 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: HeatMap does not show all repository tasks

Post by Vitaliy S. »

Please post your case ID, so I could track it as well and then update the thread with a solution. Thanks!
aich365
Service Provider
Posts: 296
Liked: 23 times
Joined: Aug 10, 2016 11:10 am
Full Name: Clive Harris
Contact:

Re: HeatMap does not show all repository tasks

Post by aich365 » 1 person likes this post

04162791
Vitaliy S.
VP, Product Management
Posts: 27055
Liked: 2710 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: HeatMap does not show all repository tasks

Post by Vitaliy S. »

Looks like in our own labs we can see the same behavior (confirmed as a bug). Anyway, please keep the case opened until the hotfix is created for you. Thanks!
wishr
Veteran
Posts: 3077
Liked: 453 times
Joined: Aug 07, 2018 3:11 pm
Full Name: Fedor Maslov
Contact:

Re: HeatMap does not show all repository tasks

Post by wishr » 1 person likes this post

Hi everyone,

Just a quick update:
1. We'll remove the limitation to the number of objects in these widgets so they will "scale" automatically in one of the next product versions;
2. We'll add the ability to set TOP N objects and enable/disable the "Average" bar going forward.

I hope it helps!
aich365
Service Provider
Posts: 296
Liked: 23 times
Joined: Aug 10, 2016 11:10 am
Full Name: Clive Harris
Contact:

Re: HeatMap does not show all repository tasks

Post by aich365 » 1 person likes this post

Hello Fedor

That's great.
Many Thanks

Clive
Post Reply

Who is online

Users browsing this forum: No registered users and 6 guests