Standalone backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)
Post Reply
steve_mcmillan
Lurker
Posts: 2
Liked: 1 time
Joined: Jun 23, 2020 11:00 am
Full Name: Steve McMillan
Contact:

Bare metal recovery Windows 10 build 2004

Post by steve_mcmillan »

Hi,

Just wondering if anyone else has seen this issue and perhaps can suggest a solution?
I have windows 10 build 2004, with the veeam agent for windows version 4.0.0.1811
I have created recovery media, which boots ok, however the moment I select 'bare metal recovery' the following error is displayed:

Veeam Agent for Microsoft Windows
Retrieving the COM class factory for component with CLSID
{91CC5B9C-EB33-4621-99E3-78BE7FE1FCA3} failed due to the following
error: 80040154 Class not registered (Exception from HRESULT:
0x80040154 (REFDB_E_CLASSNOTREG)).

It doesn't seem to matter what machine I boot the recovery media on. I've opened a support case (#04245658), in the mean time, I'm keen to know if anyone else has seen this and knows of a resolution.

Thanks.
Egor Yakovlev
Veeam Software
Posts: 2536
Liked: 680 times
Joined: Jun 14, 2013 9:30 am
Full Name: Egor Yakovlev
Location: Prague, Czech Republic
Contact:

Re: Bare metal recovery Windows 10 build 2004

Post by Egor Yakovlev »

Hi Steve,
Veeam Agent for Windows 4.0.0.1811 does not officially support Windows 10 2004. Backup might work fine, but there are known issues with Veeam Recovery Media being broken with Windows 2004.
/Thanks!
steve_mcmillan
Lurker
Posts: 2
Liked: 1 time
Joined: Jun 23, 2020 11:00 am
Full Name: Steve McMillan
Contact:

Re: Bare metal recovery Windows 10 build 2004

Post by steve_mcmillan » 1 person likes this post

Thanks, I wish MS wouldn't push their updates so hard on unsuspecting public like they do.
Any idea of an eta for a version that works?

Thanks
Egor Yakovlev
Veeam Software
Posts: 2536
Liked: 680 times
Joined: Jun 14, 2013 9:30 am
Full Name: Egor Yakovlev
Location: Prague, Czech Republic
Contact:

Re: Bare metal recovery Windows 10 build 2004

Post by Egor Yakovlev » 3 people like this post

Thing is, in Win 10 2004 Microsoft brought in a new version of ADK and has dramatically changed some components versioning scheme (reversed order!), so Veeam Recovery Media cannot be compiled for Windows 10 2004 at all (components version checks do not pass) - the fact your have one created is a lucky circumstance(we did found an "old" unpatched WinRE image in your new system), however media itself will have non-compliant components inside - that's why you see errors in RM UI.
We are in the process to align our RM Creation Tool with new MS versioning scheme and expect that fix to be added in the closest Veeam Backup and Replication v10 update. Stay tuned!
/Thanks!
SSDPertronic
Lurker
Posts: 1
Liked: never
Joined: Jul 26, 2020 9:28 pm
Full Name: Steve Denisov
Contact:

Re: Bare metal recovery Windows 10 build 2004

Post by SSDPertronic »

Hi Igor,
Has there been any further updates on the support of Veeam Bare Metal Recovery for 2004?
Thanks,
Steve
Gostev
Chief Product Officer
Posts: 31460
Liked: 6648 times
Joined: Jan 01, 2006 1:01 am
Location: Baar, Switzerland
Contact:

Re: Bare metal recovery Windows 10 build 2004

Post by Gostev »

Veeam Backup and Replication 10a along with Veeam Agents 4.0.1 were shipped last week, and these have full support for Windows 10 version 2004. Thanks!
Post Reply

Who is online

Users browsing this forum: No registered users and 22 guests