Veeam service closes after starting (SqlLocalDB instance 'VeeamEndPoint' was not found)

[FabioMuzzi]

First of all, I'm sorry I cannot submit a case using VAW interface because when I click "submit" it throws a generic error (an error occurred) and does not submit the case.

I have this Win10 pro PC (fully updated) where VAW stopped working at some point in time (2 weeks ago, maybe).
Going into event viewer, I see that the service crashes on start with the following error:

Code: Select all

Impossibile avviare il servizio. System.Exception: SqlLocalDB instance 'VeeamEndPoint' was not found
   in Veeam.Common.CSqlLocalDb.GetInstance(String instanceName)
   in Veeam.EndPoint.CEndPointServiceImpl.PrepareSqlInstanceImpl(ISqlLocalDbAccessProvider sqlLocalDbAccessProvider, DatabaseFile databaseFile, Boolean recreateDatabase, Boolean reattachDatabase)
   in Veeam.EndPoint.CEndPointServiceImpl.PrepareSqlInstance(DatabaseFile databaseFile, ISqlLocalDbAccessProvider sqlLocalDbAccessProvider)
   in Veeam.EndPoint.CEndPointServiceImpl.InitDb(DatabaseFile databaseFile)
   in Veeam.EndPoint.CEndPointServiceImpl..ctor(CVbOptions options, CTerminationMediator terminator, CExternalEventHelper externalEventHelper)
   in Veeam.EndPoint.EndPointService.OnStart(String[] args)
   in System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

It's an italian language PC, and "impossibile avviare il servizio" means "cannot start service".

I have updated VAW to the latest version, then tried uninstalling and reinstalling, then tried setting the registry (https://www.veeam.com/kb2335) to recreate database, then uninstalling and reinstalling again, but the error persist.

I have also tried uninstalling Microsoft SQL Server 2012 LocalDB and then reinstalling VAW (so that also SQL gets reinstalled) but I still get the same error.

Is there a way to remove every part of the program and dependencies (MS SQL localDB, etc) and delete all of the databases and configs, and start from scratch?

[Vitaliy S.]

Please take a look at this similar post that shows how everything can be cleaned out, should help!