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mirfan
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pre-freeze SAP Hana database error

Post by mirfan »

Hi,

I have tried the pre/post script from https://github.com/VeeamHub/application ... s/sap-hana
actually is it the document is useful for multi tenant database or singel tenant database.

I got this error when test the script

Code: Select all

abcadm@hana-svr:/tmp> ./hana-pre-freeze.sh
* 2: general error: Backup error: Snapshot operations are supported for single tenant systems only. SQLSTATE: HY000
Timeout waiting for HANA DB freeze status!
Please help so that the backup image level works

Thanks
HannesK
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Re: pre-freeze SAP Hana database error

Post by HannesK » 1 person likes this post

Hello,
the error message states it clearly... your configuration (multi tenant) is NOT supported for snapshot operations.

Please use BackInt. I know that you already created several threads. I strongly recommend to get professional help. Because doing backup of SAP the way you do it is dangerous for your company if they ever need a restore.

I recommend to read again the whitepaper how to back up SAP: https://www.veeam.com/wp-veeam-sap-hana ... e-v19.html

Best regards,
Hannes
mirfan
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Re: pre-freeze SAP Hana database error

Post by mirfan »

Hi Hannes,

thanks for the response, I have read the whitepaper it said that hana storage snapshot didn't support on multi-tenant environment.

i already use backint. is there any way to take backup image-level for hana server with multi-tenant database and keep the data consistent?

Regards
HannesK
Product Manager
Posts: 14844
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Joined: Sep 01, 2014 11:46 am
Full Name: Hannes Kasparick
Location: Austria
Contact:

Re: pre-freeze SAP Hana database error

Post by HannesK »

I repeat the error message: not supported

That means: not possible.

Please talk to your SAP admin / engineer. They can explain which versions support snapshotting.
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