Reboot required

[toko42]

After upgrading to V11 the status of the machine B&R is installed on and which I backup to B&R's repository also is always "reboot required".

The agent of the machine is managed

I've rebooted several times since, installed some Windows patches, rebooted again but the status remains.

Thanks for any help.

[Egor Yakovlev]

Hi Thorsten,

Try additional manual Rescan of the host under Inventory node?
We are receiving Reboot pending from Windows, so it must be in a pending state...

And as always with technical issues, support will know the best! Feel free to open a ticket to find exact reason.

/Thanks!

[toko42]

Rescan showed the following error:
12.03.2021 21:25:50 :: Error: Failed to install CBT driver

As I can't solve this using the first link and the description in the 2nd one isn't possibe as the inventory view only offers "Uninstall driver", should I follow the workaround in the 3rd one or is there another solution?

https://helpcenter.veeam.com/docs/agent ... tml?ver=50

https://helpcenter.veeam.com/docs/backu ... ml?ver=110

servers-workstations-f49/veeam-cbt-driv ... 56771.html

[toko42]

I tried to uninstall the driver but after the required reboot it seems to be still there.

[Mildur]

Please open a support Case.
They will tell you about the exact reason after analyzing the debug logs why it is not working.

[toko42]

Have done so.
Thanks.

[Dima P.]

Hello Thorsten,

Can you please share the case ID once you have it? Thank you in advance!