-
EBoucq
- Service Provider
- Posts: 268
- Liked: 18 times
- Joined: Jan 21, 2011 10:10 am
- Full Name: Eric Boucq
- Contact:
remove VMware vCloud Director
Hi,
Someone added a connection to a VMware vCloud Director Cloud host in the backup infrastructure part of a Veeam B&R and I need to remove it but I can't see any option to do so.
Help !
Thanks,
Eric
Someone added a connection to a VMware vCloud Director Cloud host in the backup infrastructure part of a Veeam B&R and I need to remove it but I can't see any option to do so.
Help !
Thanks,
Eric
-
HannesK
- Product Manager
- Posts: 15632
- Liked: 3458 times
- Joined: Sep 01, 2014 11:46 am
- Full Name: Hannes Kasparick
- Location: Austria
- Contact:
Re: remove VMware vCloud Director
Hello,
just to clarify: are we talking about the service provider VBR server, or the customer side?
How did you add a host directly? Normally one adds the VCD and not hosts. https://helpcenter.veeam.com/docs/backu ... ml?ver=110
Best regards,
Hannes
just to clarify: are we talking about the service provider VBR server, or the customer side?
How did you add a host directly? Normally one adds the VCD and not hosts. https://helpcenter.veeam.com/docs/backu ... ml?ver=110
Best regards,
Hannes
-
EBoucq
- Service Provider
- Posts: 268
- Liked: 18 times
- Joined: Jan 21, 2011 10:10 am
- Full Name: Eric Boucq
- Contact:
Re: remove VMware vCloud Director
Hi,
I wrote "host" because that's the description in Veeam B&R but yes someone added manually a VCD connection but I realize there's no option to remove it now...
Regards,
Eric
I wrote "host" because that's the description in Veeam B&R but yes someone added manually a VCD connection but I realize there's no option to remove it now...
Regards,
Eric
-
veremin
- Product Manager
- Posts: 20737
- Liked: 2403 times
- Joined: Oct 26, 2012 3:28 pm
- Full Name: Vladimir Eremin
- Contact:
Re: remove VMware vCloud Director
If you locate this server under "Managed Servers" node and right-click on it, what actions will you see there? Thanks!
-
EBoucq
- Service Provider
- Posts: 268
- Liked: 18 times
- Joined: Jan 21, 2011 10:10 am
- Full Name: Eric Boucq
- Contact:
Re: remove VMware vCloud Director
it doesn't appear under managed servers, only under VMware vCloud
-
veremin
- Product Manager
- Posts: 20737
- Liked: 2403 times
- Joined: Oct 26, 2012 3:28 pm
- Full Name: Vladimir Eremin
- Contact:
Re: remove VMware vCloud Director
Can you provide us with the screenshot? Or with the support ticket number for this issue, so we can ask R&D team to double check the experienced behaviour. Thanks!
-
EBoucq
- Service Provider
- Posts: 268
- Liked: 18 times
- Joined: Jan 21, 2011 10:10 am
- Full Name: Eric Boucq
- Contact:
Re: remove VMware vCloud Director
https://gyazo.com/2486883919e2c12e96b34721bc527711 -> left pane of the Backup infrastructure menu
https://gyazo.com/2486883919e2c12e96b34721bc527711 -> right pane + right click on the vCloud director
https://gyazo.com/2486883919e2c12e96b34721bc527711 -> right pane + right click on the vCloud director
-
veremin
- Product Manager
- Posts: 20737
- Liked: 2403 times
- Joined: Oct 26, 2012 3:28 pm
- Full Name: Vladimir Eremin
- Contact:
Re: remove VMware vCloud Director
The provided screenshots are the same, so we cannot comment on the issue. Anyway, please, reach support team for further assistance. Thanks!
-
EBoucq
- Service Provider
- Posts: 268
- Liked: 18 times
- Joined: Jan 21, 2011 10:10 am
- Full Name: Eric Boucq
- Contact:
-
veremin
- Product Manager
- Posts: 20737
- Liked: 2403 times
- Joined: Oct 26, 2012 3:28 pm
- Full Name: Vladimir Eremin
- Contact:
Re: remove VMware vCloud Director
Just a guess - aren't you using this server as Cloud Connect server with vCloud Director tenant deployed? Or may be it is a tenant server that has Service Provider added? Thanks!
-
EBoucq
- Service Provider
- Posts: 268
- Liked: 18 times
- Joined: Jan 21, 2011 10:10 am
- Full Name: Eric Boucq
- Contact:
Re: remove VMware vCloud Director
Nope. It's a Veeam B&R (Enterprise Edition - Type: Rental)
-
veremin
- Product Manager
- Posts: 20737
- Liked: 2403 times
- Joined: Oct 26, 2012 3:28 pm
- Full Name: Vladimir Eremin
- Contact:
Re: remove VMware vCloud Director
Strange, it looks like you have a Service Provider added (which can be confirmed by going to backup infrastructure -> Service Providers), and Service Provider enables vCD replication resources. But since you don't think it's the case, let support team investigate the case directly. Thanks!