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StephanF
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Where to place feature requests?

Post by StephanF »

Hi,

just a quick question: The support portal states that cases with severity 4 should be used for feature requests, too. So I opened some cases. Now support staff tells me that I should use the forum for feature requests. So what is true?

Greetings
Stephan
nielsengelen
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Re: Where to place feature requests?

Post by nielsengelen »

You can post feature requests here and they will be taken into consideration.
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Gostev
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Re: Where to place feature requests?

Post by Gostev »

Support will accept feature requests too (for those who don't like to participate in forums for whatever reason). That said, forum is naturally a better place to submit feature request, because it allows to discuss each feature request in details, and get opinions of other users too. Thanks!
edison5000
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Re: Where to place feature requests?

Post by edison5000 »

If I want to submit a list of several feature requests, should I make a separate post for each one? Is it preferred to put each request in the related forum topic? (eg requests for Windows Agents in Windows Agents, requests for B&R in B&R, etc).
nielsengelen
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Re: Where to place feature requests?

Post by nielsengelen »

Ideally you post per product your requests. This way it will get easier noticed by the responsible product managers.
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Gostev
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Re: Where to place feature requests?

Post by Gostev »

Just kindly use search first, as most likely whatever you're about to ask has already been requested before, in which case please continue the existing discussion instead of creating a new topic.
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