unrecognized media pool

[matteu]

Hello,

When I read documentation about this media pool, I understand when NEW tape is loaded on the drive, we need inventory it.
On my case, I did a backup to tape and the I put off the tape from the library and 2 week later I put it in again. My tape is on unrecognized mediapool and after 1 week there is no more result. I think it's 3 min for automatic inventory but this is not working here. My library is Quantum scalar i3 280g with 2 drives.

Thanks

[Mildur]

Hi Matteu

Seems like a technical issue. What does our support say?

Thanks
Fabian

[jcalvetm]

Try to erase the tape also.

I found that when I inserted and inventoried a new tape, if it was a brand new one, I needed to erase it (a short erase is ok).
If not, veeam reported no space available.

Hope it works.

[matteu]

It s notre about 1 tape but about all that were inserted.
I will open a support case ok