Authentication failed because the remote party has closed the transport stream error

[JackT]

Hi,

We have a virtual machine server that we back up everyday. It failed yesterday due to "Error: Authentication failed because the remote party has closed the transport stream".

Anyone know what this means?

Any help is appreciated

Cheers,
Jack

[LickABrick]

Give some more information about your setup please. Is the repository on the same network/VLAN as the backup server, does it continue to fail or did it happen once, what kind of repository do you use?

[veremin]

According to our forum rules, it's required to include support case ID while posting about technical issues.

Kindly open a ticket with our support team and let us know its ID.

Without case number, the topic will eventually be removed by moderators.

Thanks.

[AlexHeylin]

I'm pretty sure you'll see this if the VM reboots (or goes offline) at a certain point in the backup process.
Support will be able to advise by reviewing the logs for the VM and the other backup components.