A fix for "Managed session has failed" errors

[tkimnguyen]

One of our daily agent backup jobs fails for stretches of days at a time with "Managed session has failed" messages.

I tried restarting the Veeam agent service (this is on Windows) and retrying the job, but was still getting the error.

After I rebooted the affected VM and retried the job, it completed successfully.

So perhaps an easy fix: if you can reboot the VM, try that.

This is related to my Veeam support case ID #06126353

[Mildur]

Hello Kim

Thanks for sharing your solution. I suggest you watch the backup jobs closely the next few days.
If it's happen again, we should escalate the case to the next tier.

For future reader, if a reboot doesn't solve an issue, please open a case with our customer support.
Such technical issues require troubleshooting with the debug log files and cannot be done over a forum post.

Best,
Fabian